Working at Digitec Galaxus: what we're about
Behind the scenes

Working at Digitec Galaxus: what we're about

created on 14.2.2023

So, you’re interested in one of our vacancies? Excellent! On this website, you’ll find all the information you need in order to figure out if we’d be the right employer for you. Happy reading!

As Switzerland’s largest e-commerce company and an internationally growing brand, Digitec Galaxus offers numerous professional opportunities – from logistics to software engineering to marketing.

However, as we all know, job descriptions are just one part of the picture. That’s why we’ve put together a selection of articles to give you a glimpse behind the scenes. They’ll reveal what sort of job opportunities you’ll have with us, who works here, how we work together and which values guide us.

After Sales Service

The After Sales department makes sure warranty claims and returns are handled smoothly. This gives rise to a positive customer experience – and forms an important contribution to customer satisfaction at Digitec Galaxus.

  • Behind the scenes

    How our After Sales team gives products a second life

    by Manuel Wenk

  • Behind the scenes

    Returned products get a second life

    by Tobias Billeter

  • Behind the scenes

    «Inside Digitec Galaxus» report: this is After Sales

    by David Kübler

Category Management

In Category Management, 270 employees ensure that customers visiting our platforms always find the latest, best products for their needs at consistently low prices.

  • Behind the scenes

    Luise Dalhoff on error culture, fashion and family

    by Seraina Cadonau

  • Behind the scenes

    Why a prosperous banker left it all behind to come to Digitec Galaxus

    by Sharon Zucker

  • Behind the scenes

    We proudly present our B2B Project Specialist team: friendly help for our business customers who need quotes

    by Mohamad Karadaghi

Customer Service

Our Customer Service Team comes to the fore if something doesn’t quite go to plan. Using friendliness, humour and accommodating solutions, they keep our customers happy, despite any hiccups that may have occurred. They’re available via chat, e-mail or phone.

  • Behind the scenes

    From boss back to team member

    by Sharon Zucker

Finance & Accounting

Our Finance + Accounting Team bridges the gap between innovation, creativity and predictability on a daily basis. To this end, they support other departments with budget planning, process customer payments and provide key financial figures for planning promotions such as Black Friday Week.

  • Behind the scenes

    Black Friday Week 2022 – here’s how things are going at Digitec Galaxus

    by Stephan Kurmann

  • Behind the scenes

    Inflation: one in two comparing prices more often

    by Alex Hämmerli

  • Behind the scenes

    Top sellers: 4% of our range generates 80% of our turnover

    by Alex Hämmerli

Marketing

The team are in charge of TV ads, posters and the articles published in our magazine. Contrary to the typical way of doing things, 100% of our content is produced in-house. This also covers our box design, performance marketing and communicative brand management.

  • Company news

    Why we’ve made our packaging brown

    by Alex Hämmerli

  • Behind the scenes

    New ad campaign unveils the contents of Swiss shopping baskets

    by Bastian Otter

Apprentices

We currently offer apprenticeships in App Development, Facilities Management, Retail, Customer Communication, Logistics and Media + Communication. Our some 40 apprentices are taken care of by 12 vocational trainers, who’re tasked with getting them ready for the world of work.

  • Behind the scenes

    Training at Digitec Galaxus

    by Julia Holzweg

  • Behind the scenes

    Recruitment process for apprentices

    by Julia Holzweg

  • Behind the scenes

    Taster events for 5th to 8th grade students – Doors Open Days at Digitec Galaxus AG

    by Julia Holzweg

Logistics

Without our team of logistics heroes, everything would grind to a halt. After all, none of our customers would receive a single package if it weren’t for our central warehouse teams working closely together.

  • Behind the scenes

    Bring on the Christmas season

    by Alex Hämmerli

  • Behind the scenes

    Flash delivery: a behind-the-scenes report

    by Manuel Wenk

  • Behind the scenes

    Without them, we’d have a standstill – meet our logistics heroes

    by David Kübler

People & Culture

We live and love our values. Because they are valuable tools and the guiding star for our collaboration - even across specialist, departmental and national boundaries. Our People & Culture Crew supports the company, our managers and our employees in really applying and living them. And they ensure that we find the right employees. In addition, the team accompanies each employee on their individual career path, takes care of recruiting and everything else that keeps people at Digitec Galaxus busy.

  • Behind the scenes

    More knowledge, please

    by Fabienne Gsponer

  • Behind the scenes

    Digitec Galaxus is young, wild and loves Cevapcici

    by Noah Galvagno

Product Development

Our Product Development Team develop not only our online shop, but the system behind it. We currently have 280 engineers, product owners, data analysts and UX designers working on making our customers’ experience even better.

  • Behind the scenes

    Product Development – an eclectic bunch who dislike bureaucracy and learn from mistakes

    by Stefan Müller

  • Behind the scenes

    How I co-developed our shop’s new top feature – fresh out of university

    by Marc Zuber

  • Behind the scenes

    Hackfest: 3 days, 27 teams, tons of new shop features coded

    by Martin Jungfer

  • Behind the scenes

    How a software engineer fell in love with logistics

    by Tiago Santos Baranita

Or check out our tech blog.

Retail

In our 10 stores throughout Switzerland, we supply hundreds of customers with newly ordered items every day. Anybody who wants to make a return can do so here quickly and easily. We’re also happy to provide assistance and advice to anyone with questions about a product.

  • Behind the scenes

    «You don’t need a Master’s to be successful»

    by Sharon Zucker

  • Behind the scenes

    Screen takeover in our stores

    by Carolin Teufelberger

  • Behind the scenes

    Retail: no two days are alike

    by David Kübler

Supply Chain Management

Our ever-growing Supply Chain Management Team is divided into three fields: Development, Controlling and First + Last Mile. The team’s most important task is to optimise the flow of information and goods from the manufacturer to the end customer.

  • Behind the scenes

    Packo Rabanne gets private tutoring

    by Dominic Stalder

  • Company news

    Robert Brohl now Head of Supply Chain Management at Digitec Galaxus

    by Seraina Cadonau

*Have we sparked your curiosity? You can browse all of our vacancies here.

We’re looking forward to receiving your application!

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