Device insurance

General information device insurance

All it takes is a stroke of bad luck for your smartphone to slip out of your hand, or to spill a glass of water on your laptop. Because such cases aren’t covered by the manufacturer warranty or our warranty extensions, we offer additional device insurance.  

Device insurance is an insurance policy offered by AXA Versicherungen AG. The insurance offers worldwide, all-round protection in the event of damage due to a drop or impact, display breakage, as well as in the case of water and moisture damage. For mobile phones and tablets, the insurance also covers costs arising from misuse of the SIM card in the case of theft. The number of claims that can be made during the contract period is unlimited.  

You can find more information about the offer in the insurance conditions and data sheet. 

Filing a claim

In the event of damage to your insured device, please report this to us via https://insurance.digitec.ch/#/ or https://insurance.galaxus.ch/#/. This way, you simultaneously start the repair process.  

If you have any questions about your insurance, you can contact us by e-mail or by phone. E-mail us at support@insurance.digitec.ch or call us at +41 44 798 26 33.

AppleCare+

Service and support from the people who know your Apple products best.

Because Apple makes the hardware, the operating system and many applications, Apple products are truly integrated systems. And only AppleCare products give you one-stop service and support from Apple experts, so most issues can be resolved in a single call.

AppleCare product benefits are separate from and in addition to any legal rights provided by consumer protection laws. For details, click here.

AppleCare+ for Mac
AppleCare+ for Apple Display
You can find more information at Apple Support  and in the conditions. 

AppleCare+ for iPhone
You can find more information at Apple Support  and in the conditions.

AppleCare+ for iPod
You can find more information at Apple Support and in the conditions.

AppleCare+ for Apple Watch
You can find more information at Apple Support and in the conditions.

AppleCare+ for HomePod
You can find more information at Apple Support and in the conditions.

AppleCare+ for Headphones
You can find more information at Apple Support and in the conditions.

AppleCare+ for Apple TV
You can find more information at Apple Support and in the conditions.