Galaxus Forum

In the description of the UMAX VisionBook 12WRx (https://www.digitec.ch/en/s1/product/umax-visionbook-12wrx-1160-intel-celeron-n4020-4-gb-128-gb-us-notebooks-25254075) it is stated that there is 4GB onboard memory, but that the maximum supported is 128GB, and the supported memory type is DDR4-RAM. However .. ;-) There is nothing in the manual about how to add memory (https://www.umax.cz/soubory...), and when you get the device in your hand, the cover is actually glued together. There is advice on how to add an ssd, and there is an obvious opening for that, but that is not DDR4-RAM. Do I need to break the glue to add more ram? or is Digitec's description wrong? Sincerely Mads

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Hi everyone, I’m Ajay Hinduja Geneva, Switzerland (Swiss) and using a Dell notebook and recently it’s been freezing randomly during normal use. It doesn’t seem to be overheating or running heavy programs. I’ve updated drivers and Windows, but the problem continues. Has anyone experienced this or found a fix? I’d really appreciate any advice before taking it in for repairs. Thanks in advance! Regards Ajay Hinduja Geneva, Switzerland (Swiss)

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How does that work?

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Hi community. I have an Android smartphone with a jack and micro USB that is not compatible with a microphone. Is there a microphone that is usable with the smartphone bluetooth without additional nails. Thank you 😎

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Has anyone already ordered from car21? Is it normal for the post office to indicate delivery but the goods have not been handed over to the post office? So the delivery date is now in the past.

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I've heard that you can even insure your arse here on earth. But I haven't found any that would insure me against bullying or hatred. I don't know why.

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Hi Galaxus I can't find any hydrolysed protein powder here that is lactose-free

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Will this new dock from CalDigit also be included in the range? ...the TS3 is completely outdated. I'll be the first to order it! https://www.caldigit.com/thunderbol...

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How to get 10% off

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Hello everyone, do you know when the new Asus ROG Flow Z13 with Ryzen AI Max (GZ302EA-0004) will be available on Digitec?

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If I filter the passive type of CPU cooler, are there dozens with fans?

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Will the Duni set of 8 make it into the range soon? The set of 3 is already available.

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Hello everyone I currently have an HP docking station and use 2 screens with it and I'm really happy so far. I can connect our devices (Surface and Macbook Air) via USB-C and they charge straight away. That's great, but I don't always want to charge the devices. Even after a long search, I have not come across a docking station that can do the following: - Connection via USB-C - 2 x DisplayPort connections and or HDMI - Works for PC and also ideally Macbook Air / Apple - Charging function via USC-C can also be switched off so that you can work with the 2 monitors without charging the laptop.

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Medion dishwasher that no longer drains water E4 error what to do

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Is it normal that music does not play over a track? Or should we complain?

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Hello I have a terrace at home of approx. 18m2 with carpet. I am now looking for a good and reasonably priced vacuum cleaner that can suck up leaves, pine needles etc.. Does anyone have a good tip? mfg

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I'd like to return the iPhone 15 I ordered because mine has been repaired. Is this possible? What are the conditions?

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Please indicate which PowerBank complies with the new 3C safety certification (China Compulsory Certification). Please also add a filter for this. Stricter regulations now apply to the carriage of power banks on certain flights. This was triggered by safety problems.

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Hello, I'm looking for a small, solid, easy-to-use device for use in schools. It will be used mainly for the team, but could also be used with young people. Which model do you recommend?

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Hello everyone I've seen that Razer recently launched the new DeathAdder V4 Pro. Unfortunately, I can't find it in the Digitec range yet - neither for pre-order nor with a delivery date. Does anyone have any information on if and when it will be available here? Perhaps even an exact date? Thank you in advance for any information!

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Galaxus: Please check and correct the blade lengths! According to ChatGPT, for example, the blade length of all Victorinox Evoke models is 9.4cm, not 13.6cm as stated; and 13.6cm is the folded overall length, but the blade is also significantly shorter according to the photo! Likewise, the MGA Fastback Camouflage certainly does not have a blade length of 28.50cm according to the photo! Please declare your products correctly, I rely on this information. The blade lengths seem to be systematically wrong!

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Hello all, I have Segway-Ninebot MAX G2 D, warranty till 22.7.2026. These scooters do not have great sealing of front wheel bearing, I had to RMA one before 1000km - front wheel lot of noise, I got a new one, having again 1000km+ and eventually when you ride through some dirt (I am trying to avoid it most of the time), the front wheel/bearing starts to make noise, dirt gets in. You can still ride, but.. I still have warranty, but this is more "product wear", can Galaxus provide some service? Is there some Segway scooter service in Zurich? I would pay 50-100 CHF to some service, where they would clean up the scooter, replace front wheel bearing. I will need it probably every 1000km. Otherwise the scooter is great. I probably do not want to RMA this every few months. Please let me know your thoughts or if you solved that somehow? I don't want to mess with it at home, the assembly of front wheel is quite annoying. Thanks

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Will Digitec Galaxus include the newly launched Porta Split air conditioner from Midea in its range?

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Please add the "Duronaut" thermal paste from Thermal Grizzly to the range. Thank you very much

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I am looking for the sauce madagascar from gautschi

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Ordered Woods AC Cortina 12k smart home air conditioner, received incomplete (missing 2 parts to make it work) on 17 April 2025, complaint sent the same day (e-mail further down the page). Do you take people for idiots? I've been waiting for the parts since 17 April, I'm asking you to find a solution or I'll return the item and demand a refund (over 400.00 francs) and you tell me that I'm not entitled??? that I've exceeded the 30 days to return the item??? By law, I am entitled to: An exchange of the item: you send me the NEW AND COMPLETE item within 2 days with a voucher for the defective item that you delivered to me. A return and refund, even after 30 days. Or I can file a complaint Thank you for your reply, but at best the item should be sent by Friday 20.06.2025, because as I have told you, I have animals that cannot stand the current heat and are in danger of dying. Report to the e-commerce mediation office!!!! SP BELOW IS THE EXCHANGE WITH THE GALAXUS.CH SERVICE: Galaxus 2 June 2025, 13:39 UTC+2 Dear Madam , I'm taking the liberty of contacting you on behalf of my colleague, given her absence. I understand your position and the urgency, however, it is not the procedure to take parts from new items. Our supplier has informed us that the spare part should be sent directly to your home. According to the information available, this could take up to 6 weeks. I'm sorry about that. As the return period has expired, I regret to inform you that it would not be possible to take back the product at this stage. I am very sorry that I cannot offer you a better solution. Should you have any further queries, please do not hesitate to contact me. Customer Service Representative For questions and help, visit our Galaxus Assistant 2 June 2025, 12:33 UTC+2 EXTERNAL EMAIL 2 June 2025, 12:27 UTC+2 EXTERNAL EMAIL Hello, I've received your reply, which doesn't actually give me a solution! I'm not an expert or stupid, but I see that on your online sales site, Galaxus, you still have 10 items in stock - Woods AC Cortina 12k smart home!!!! So open one of these air conditioners and send me the parts urgently, and you will get the parts back from the supplier to complete your item in shop. Without a reply from you guaranteeing that the parts will arrive by Thursday 5 June, the incomplete air conditioner that I have received will be returned to you and at the same time a refund will be requested.

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Ecoflow Delta 1300, display remains dark. What should I do?

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Another product range where the search is as messy as the shoes section.... e.g. a search for Brand: Camelbak has 555 listings with probaby 10 unique products in the list. Why cant you list Eddy+ 1L as one item with all the colours as options underneath?

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Hello everyone I am looking for an electric drum grater that is also suitable for making breadcrumbs. The process would be as follows: Cut the bread into cubes, leave them to dry in the oven and then grind them in the grater. The crumbs should be somewhat coarser - about the size of "Brösmeli" or crumbs, i.e. coarser than standard breadcrumbs. Does anyone have experience with such appliances and can recommend the required motor power? Many thanks for your help!

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Galaxus claims "Order by 9 p.m. today, receive your delivery tomorrow If you order by 9 p.m. on a weekday, we’ll dispatch your order that day as long as the items are in stock in our main warehouse. Your order will normally arrive the next working day (including Saturday, if you’ve allowed Saturday delivery in your account). Each product page features real-time information on availability." But this does not apply most of the time. Several orders now were delivered the day after tomorrow, even not during holiday season. This is annoying and was one of the strength of Galaxus. No explanation either why items in stock are not delivered right away...

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