CHF1819.–
Ascaso Steel Duo PID
Questions about Ascaso Steel Duo PID
What would you like to know?
0 questions and answers
That would surprise me. According to another sales source, the first new models are expected from around September. With these, we can probably expect a further price increase (with the last major update from 1400 to 1650).
Former employee
4 years ago
Unfortunately, we do not have any information on this yet.
Currently, the old version is still being delivered.
Helpful answer
No - at least not for me. Galaxus' repair partner is the Messinacoffeestore in Otelfingen (I think it's also the general importer in Switzerland). So if this is important to you, it's best to have a look at their homepage (they also do a great job, by the way). In future, I would only buy such a machine from a specialist dealer. Galaxus did a very poor job with my machine when it came to warranty claims.
Helpful answer
A slight inherent odour may occur initially with a new product. However, a distinct chemical odour or taste after repeated rinsing and cleaning is not common. In this case, we will refer you to our digitec Assistant, which provides direct contact options so that you can be helped accordingly.
https://www.digitec.ch/help
According to our supplier, this is the V2.
The sieve is even included. I rarely use it for decaffeinated coffee and it basically works, unless the pods are too shallow.
According to EAN 8435172652221 this is the new version.
Yes, the Ascaso Steel Duo PID is E.S.E. compatible. An E.S.E. pod strainer is already included in the scope of delivery.
Helpful answer
No, it's not included. But that's the only thing missing, because otherwise the accessories are quite comprehensive and of high quality. The Timber, for example, really deserves its name.
I can highly recommend the machine, especially because it has such a short warm-up time and requires much less power than traditional expresso machines.
The scope of delivery of the Ascaso Steel Duo PID espresso machine includes
- 1 portafilter with 2 spouts
- 3 stainless steel sieves (58 mm) with 7 g, 14 g and 18 g capacity
- 1 blind sieve
- 1 aluminium tamper
Galaxus
1 year ago
Helpful answer
The machine in question is the Ascaso Steel Duo PID.
### Version
This machine is one of the newer models from Ascaso, available since 2018. It is specifically the revised version, often referred to as the Ascaso Steel Duo PID 2022, although the exact designation "2022" is not mentioned in all sources.
### Cup heating
Yes, the Ascaso Steel Duo PID has a cup heating function. This function is realised by a stainless steel grid with additional electric heating for the cup tray, which ensures that the cups are brought to the optimum temperature before the espresso is brewed.
Automatically generated from the .
Helpful answer
Unfortunately, I am not aware of any instructions. If I remember correctly, I opened the machine at the time and it was then self-explanatory where the heater was connected and which connection had to be unplugged. However, this was several years ago. My recommendation is to simply have a look.
Solving this via an additional switch is certainly more complicated.
Helpful answer
The machine does not contain a water filter. The water hardness in Switzerland varies greatly depending on the location. In Zurich I use a Brita, which reduces the water hardness from approx. dH 7-8 to an ideal approx. dH 3. In the chalet in the mountains we have a spring water supply from the granite rock and this is already < dH 3 without filtration!
Former employee
2 years ago
The new version will be delivered, only this one is still available from our supplier. The supplier tells me that these are always manufactured in the latest version.
This is the 2023 version.🫡
Helpful answer
I bought the previous version 2022 and it doesn't have the wooden element on the right-hand side...so this should be the newer version
Former employee
3 years ago
Helpful answer
We try to offer as wide a range as possible, but it is not always possible for us to include certain products. This can have various reasons.
However, we are happy for you that you were able to find your desired product elsewhere.
Former employee
3 years ago
We had difficulties with availability at that time, this drove the price up. In the meantime, however, the price has stabilized again.
Helpful answer
In my experience, this is not possible.
On the one hand, you cannot draw coffee/espresso and hot water at the same time because it is the same thermoblock (coffee/espresso and steam at the same time). On the other hand, the hot water supply is rather slow and the temperature drops after 100-150 ml.
That's why I still usually boil water to preheat cups and extend the coffee/espresso.
Define not so susceptible to limescale😅 with my Ascaso, the OPV broke relatively quickly (clogged) despite filtered water. Version November 2020 theoretically with the improved OPV, but maybe I just had a unit that came from a mothballed factory.
Helpful answer
I measure approx. 9cm from the cup tray to the spout of the filter holder supplied. I can't fit a milk jug with a height of 11 cm and a diameter of 7.5 cm underneath. With a portafilter without a spout, it would probably be close.
Or alternatively, draw the coffee / espresso into a (preheated) smaller pot and then empty it into the large cup.
5 years ago
Thanks for the info! We have now been able to correct the guarantee.
According to the manufacturer, the pipes in the aluminium thermoblocks are made of stainless steel.
According to the manufacturer:
https://www.messinacoffeestore.ch/de...
this is the all-white machine.
I think you can send it in via Galaxus for the first 24 months and then via the manufacturer directly. Greetings
30 of 32 questions