Questions about Elvie Electric double breast pump

Yes, the content is complete

I meant these Elvie pumps still come with Micro-USB and only the Stride already has USB-C. In any case, our Elvie (8 months old) is still Micro-USB.

Oh dear, specifying the responsible service centre should actually speed up the process - please contact our customer service so that we can intervene here: https://helpcenter.galaxus.ch/hc/de/requests/new You can then also send the warranty claim directly to us.

Exactly as shown in the images.

According to the information found: Contents - The 2 hands-free breastpumps are so small that they disappear into an ordinary nursing bra. Includes 4 nursing cups, 4 bottles with storage lids and 2 charging cables.

Prices on our website are based on supply and demand, suppliers (who are not necessarily the manufacturers) and availability of goods.

Had exactly the same problem. I contacted customer service and they sent me new bowls, spouts and seals. The problem is apparently known and is due to sterilisation with boiling water or steam. You would have to sterilise with cold water and tabs, otherwise the breast shells bend. I still had to get another "normal" pump because the Elvie never emptied my breasts and I suddenly had too little milk because I only pump as my son cannot drink at the breast.

That high-pitched whistling sound when pumping? I've had that, too - I'm not sure if the parts were plugged together properly and/or I pressed the pump too hard against my chest. It goes away when I press the pause button and change the sitting and holding position.

Yes, when you place an order you will first receive an order confirmation. Then, once the order has been sent and paid for, a receipt will be available for download (PDF document) at any time via your customer account under the order in question. This document serves as an invoice and is the document you will need to provide to your health insurance company.

Hello, it was very effective for me, I pumped milk from the time my daughter was 2 weeks old until 8 months, with my older daughter I had the Medela pump, it was also great except that I didn't have my hands free.