Behind the scenes

Where does your damaged smartphone go? «Inside Digitec Galaxus» is hot on the trail

15.3.2021

Translation: Veronica Bielawski

Any time you return your smartphone or coffee machine, it lands in our After Sales department in Dintikon. The «Inside Digitec Galaxus» series is travelling on-site to interview the crew next week. You decide what questions we ask.

Every quarter, «Inside Digitec Galaxus» visits a different department of Digitec Galaxus, offering you a behind-the-scenes look. This time, we’re headed to our After Sales department in Dintikon, where all returns and warranty cases are processed. Any time you give back your smartphone or coffee machine, the product lands in Dintikon, in the canton of Aargau. Do you have a burning question for the After Sales crew you’d like me and video producer Armin Tobler to ask next week? Let us know!

«Inside Digitec Galaxus»

What's your question for the After Sales crew in Dintikon?

The competition has ended.

In case you missed it, here’s the first reportage from «Inside Digitec Galaxus»:

If you don’t want to miss any episodes of «Inside Digitec Galaxus», follow me as an author.

43 people like this article

David Kübler

Communications Manager

david.kuebler@digitecgalaxus.ch

I'm a communicator and songwriter with a passion for good food, lovely people, adventure and activities involving mountains and water.

Behind the scenes

News about features in our shop, information from marketing and logistics, and much more.

Show all

These articles might also interest you

video
Behind the scenes
«Inside Digitec Galaxus» report: this is After Sales
by David Kübler
video
Behind the scenes
An «Inside Digitec Galaxus» report: our Engineers are setting up shop
by David Kübler
Behind the scenes
Galaxus and digitec, now for widescreen
by Alex Hämmerli