Where does your damaged smartphone go? «Inside Digitec Galaxus» is hot on the trail
Behind the scenes

Where does your damaged smartphone go? «Inside Digitec Galaxus» is hot on the trail

David Kübler
Zurich, on 15.03.2021
Co-author: Armin Tobler
Translation: Veronica Bielawski
Any time you return your smartphone or coffee machine, it lands in our After Sales department in Dintikon. The «Inside Digitec Galaxus» series is travelling on-site to interview the crew next week. You decide what questions we ask.

Every quarter, «Inside Digitec Galaxus» visits a different department of Digitec Galaxus, offering you a behind-the-scenes look. This time, we’re headed to our After Sales department in Dintikon, where all returns and warranty cases are processed. Any time you give back your smartphone or coffee machine, the product lands in Dintikon, in the canton of Aargau. Do you have a burning question for the After Sales crew you’d like me and video producer Armin Tobler to ask next week? Let us know!

«Inside Digitec Galaxus»

What's your question for the After Sales crew in Dintikon?

The competition has ended.

In case you missed it, here’s the first reportage from «Inside Digitec Galaxus»:

If you don’t want to miss any episodes of «Inside Digitec Galaxus», follow me as an author.

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David Kübler
David Kübler
Communications Manager, Zurich
I'm a communicator and songwriter with a passion for good food, lovely people, adventure and activities involving mountains and water.

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