Galaxus Forum

What is the difference between the 41 Fr. cost and 61 Fr. cost?

0

Unacceptable to make an order of 238.00 - to make the return and to count 54.00 - to close again their packing of origin. Since when can we not see without opening the plastic of what we order? Especially since these are handbags and not pants. I won't be ordering from you in the future, that's for sure. It's the first time I've seen this kind of practice.

2

Hi Are you planning to add Multikraft fertilisers (e.g. Urban Jungle) to your range in the near future? It's a shame that this product line is not (yet) available here.

3

Hello Does anyone know or have experience with a TV (brand, model) where you can download the Swisscom Blue TV app? Preferably a 55" OLED or QLed TV. Would like to operate this in the guest room without having to solve Multiroom via Swisscom. Thanks for any tips or advice. LG

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A firebrick from pimotti.at would suit me right now, unfortunately it's not on sale here.

0

Good evening, I recently bought a Relict Vaper from the Norddampf brand from you. There are a number of accessories on the manufacturer's main page. Is it possible to purchase these via Galaxus? Many thanks and best regards

0

I'm looking for Basic shirts (preferably white, black and subtle colours) for a dad bod. Shirts that don't emphasise my tummy too much. I am not fat, but have a small "tummy". 178cm tall, 85kg Thanks for your tips.

2

How can it be that fragrances here are often 100Fr. or so cheaper than all other retailers? Are they fakes? The price is too good to be true... E.g. Maison Margiella Jazz Club 100ml for 80Fr???

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Do you have a problem with your system? I always get an error message when I try to add goods to cart.

0

Dear Galaxus team, are you planning to add the new Berry Blush Gin from Turicum to your range? I can highly recommend it!

2

What is the difference between the two articles 58804331 and 60430192, they are both TP-Link M8550. The first with manufacturer number M8550 (EU) and the second M8550.

0

Pandora Triple Stone Heart Earrings was sent back Returns CRR6168160 The product was sent to you with none of the expected material the quality was very poor. Pandora Mini Pendant with Textured Bee a return CRR6198651 was never created from my site. Why did you create two products as returns?

0

The PickMup option is no longer displayed in the dispatch options. Has this been removed? In addition, it is no longer possible for me to have the delivery redirected to the My Post 24 machines for deliveries by Swiss Post. Has Galaxus also cancelled this option?

+21

32

What do I do when it says parcel delivered and I haven't received it?

2

Hello Digitec - this is the second time that Planzer has deposited a (valuable) Digitec/Galaxus parcel on my doorstep (in Kleinbasel) and then confirmed the deposit by e-mail "deposited according to your instructions". 1. i did not provide any details 2. we were at home (especially because of the upcoming delivery) and the doorbell wasn't even rung This is the second time (both times a laptop). I would ask you to have a serious word with your logistics partner in the interests of your customers, or to use the postal service again, which is much more professional and reliable. Best regards, SF

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Hello together I suggest to Digitec that for products shipped via Planzer Paket, an estimated delivery time of 1 - 7 days, or "sometime when it fits" is generally displayed instead of the usual "next day". This would improve communication considerably. It would be easier to decide and the expectations would be more in line with reality. Can something like this be implemented? What do you think? Kind regards Tobias

+106

172

We need more Matter-over-Thread! Since the CSA at the latest, it has become clear that Matter-over-Thread is no longer a topic for the future, but the next logical step in the smart home sector. Many manufacturers have shown there that they are focussing on interoperable, local and cross-manufacturer solutions. As part of this, IKEA has also announced a new generation of Matter-compatible devices and is clearly focussing on Matter-over-Thread and the further development of its own ecosystem around Dirigera. IKEA in particular plays an important role here, as it can make Matter suitable for the masses. https://matter-smarthome.de/produkte... It is therefore all the more surprising that this new generation of appliances is currently not available from one of Europe's largest online shops. I have now bought the products directly from IKEA, which certainly has its advantages. Nevertheless, I usually like to buy smart home hardware from Digitec Galaxus, especially because of the wide selection, comparability and bundling of different manufacturers. If Matter is really to become the standard, it needs not only announcements at CES, but also broad and rapid availability in stores. It would therefore be highly desirable if the new IKEA Matter-over-Thread devices were added to the range in a timely manner.

1

I would like to integrate my next washing machine into the HomeKit system via Matter. Are such machines available? I can't see any way to search for them efficiently. The text search "washing machine Matter" brings up two appliances from Gorenje, but they are not HomeKit-capable. Searching for "washing machine HomeKit" brings up some appliances, but after a few random checks, they don't really seem to be HomeKit compatible either. A search filter "Smart Home" would be really handy.

1

Why are only due 22kW listed here? There would also be 11kW from ABB. Most cars can't take 22kW AC anyway and 11kW is a bit cheaper.

4

Ich wäre sehr interessiert in dem Packable daypack..

2

Hello, I was extremely shocked to hear the voice message left on my voicemail after I had missed the first call from the Planzer delivery man. This gentleman made insulting and unacceptable remarks in Arabic, insinuating that my mother works the pavements "nikoumouk". This is unacceptable from an employee in contact with customers. As of today, I will no longer order from Galaxus/Digitec as long as you remain partners with Planzer. In addition to failing to meet promised delivery times, Planzer is now hiring people who are more than just dubious. Yours faithfully

2

Can you reintroduce the Cycliq cameras to the programme? In view of the escalating war on the streets, they have become quite popular.

1

Will the OutIn Mino also be available at galaxus? If so, when?

1

Hello everyone, I would like to start work on installing an electric column in my garage, which is in a block of flats and I am a tenant. The electrician has already given me a quote of around 1850.- without Wallbox. The one they proposed to me is the 'Dazebox T Share' which costs over 1000.- which for me is madness considering both the alternatives I find here on the site but above all considering the use I would make of my car which would require a weekly recharge at most. However, the electrician tells me that if I wanted to propose a different Wallbox, it must have fault current protection, DC included! Since I understand little about this, and the electrician would certainly like to fleece me in agreement with Daze, I would like to ask you to kindly advise me which Wallbox with this feature I could buy here at the best possible price. Thank you

1

Why are loops sewn on for the hind legs ? Do you want to walk around with chafing straps on your inner thighs ? You can do without them dear manufacturer ! Instead, sew a wire down the end until the coat ends - this way you can adjust the rear part to the body without the coat flying upwards when running ! Loop scarves are not great either, as the dog has to get its head through them...scary for fearful dogs! It's better to use a click fastener at the front - because the sewn-on Velcro fasteners are generally no longer usable after a short time - hair and fluff get stuck in them and a connection to the fleece is no longer possible! Please test directly in a long-term trial -thank you

4

Hello, I'm looking for a MAM feeding bottle, 260ml at least, sold with a 2 or 3 teat (intermediate or rapid), in glass if possible. I can't find it in the catalogue. Thank you

1

Hello everyone I know that Digitec does not offer MP24 deliveries (forwarding). However, according to support, it is possible for the address to be recorded with MP24. I would like to know why? I see this as a significant gap in Digitec's service offering. Thank you for an adequate answer.

5

I operate a Fritzbox 4690 behind a Salt Fiber Box X6 and use the Fritzbox instead of the Salt Fiber Box as a DECT centre for my Fritz phones. When setting up the Fritzbox, I entered the SIP data from Salt (telephone number, user name, password, SIP server/registrar). Unfortunately I couldn't get it to work. Has anyone had similar experiences or already got it to work?

0

Good morning, but how should one proceed in order to receive assistance?

1

Hello, I ordered something today And immediately cancelled again when will I get the money back?

1