Galaxus Forum

Since virtually all Swisscom, Wingo and Sunrise FTTH XGS-GPON configurations are being discussed up and down the country, but for green.ch, excitingly, no conclusive discussion or can be found, here is a short configuration report on how I got FTTH (XGS-PON) up and running with green.ch: As a general rule, only routers and modules certified by Swisscom may be connected to the new 10 Gbit/s technology (XGS-PON). The list is linked at https://www.swisscom.ch/de... or can be found here: https://www.swisscom.ch/content... My experience with green.ch FTTH XGS-PON is based on a third-party router from Zyxel (PM7300-T0 in the standard configuration as a bridge, i.e. DHCP lease is queried by the firewall). - VLAN 10 - No DHCP options - No MAC address gimmicks (as with Sunrise, for example) I tried various combinations beforehand. I received the activation code via telephone support. I did not connect the router provided by green.ch beforehand but activated the connection directly via the third-party router.

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Hey digitec team, will you be adding the new Ray series from amaran to your range? Merci!

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I now have a 2-pin connection on the Ecoflow (unfortunately only an open one). Which adapter do I now need to connect the 3-pin 'thin' plugs that are common here in Switzerland? It must fit and be secure.

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Hi, I need your help. Can you recommend me a 4k Oled screen for max. +- 700.-? Size should be about 32". There are a few here but don't know which one is best It is mainly used for gaming.

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Hi everyone, I'm not quite as familiar with PC hardware as I would like to be. However, when I compare the Captiva R89-642 (https://www.digitec.ch/de/s1/product/captiva-workstation-r89-642-ryzen-9-1000-gb-64-gb-pc-54831446) and this Captiva R98-347, I only see the difference in connectors and operating system (can that be?). However, it seems strange to me that Captiva is releasing a new product just because of new connectors. Am I missing something? Thank you and happy holidays

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I have now tried 3 products. Either here at Galaxus or even bought directly from the manufacturer. The lifespan of the products was between 10 seconds and 1.5 months. At least the credit notes at Galaxus work without any problems. The manufacturer itself only gives you 30 days and you have to pay for returns yourself. So it's better to make the wrong purchase here ;) In the meantime, I'm putting the manufacturer on my blacklist.

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Hello Can you add the following lights to the range? - Amaran Ray 360c - Amaran Ray 660c - Amaran Ray 120c - Amaran Ray 60c - Aputure Storm 700x Thank you!

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How can I contact customer service? The phone number is no longer valid. The call back does not work or we hang up too quickly... It seems rather annoying, as a customer not very friendly...

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Do I need anything else? Apart from Windows? https://www.digitec.ch/de...

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I sent my daughter's godfather a link with my daughter's Christmas wish, a 3D pen for CHF 69. When he ordered the pen, it cost CHF 119 and didn't realise that it was an overpriced offer from a third-party supplier. We were both very annoyed by Galaxus' greedy and non-transparent policy. As a long-standing customer, we will increasingly order elsewhere in future, as we don't want to continue to support this huckstering.

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You mix quite a few genres here under the hat of heavy metal and rather high average prices...well, free market economy.

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Hello everyone I would like your opinion on my home network and whether it would make sense to upgrade the components now or in the foreseeable future. Initial situation: Internet connection: Swisscom 10G fibre optic Router: Swisscom Internet Box 5 (IB5) in the living room From the 2.5G port of the IB5 via CAT6 patch cable to the network socket, via existing house cabling Cat5e into the technical room (basement) Switch in the basement: TP-Link TL-SG108PE Access points: - Basement: TP-Link EAP245 (Cat5e) - First floor: TP-Link EAP245 (Cat5e) Measured speeds (speed tests): - PC via LAN (via Cat5e network socket): approx. 1000 Mbps down/up - WLAN mobile in the living room: approx. 1200 Mbps Down/Up - WLAN in the basement and upstairs: approx. 600 Mbps Down/Up Usage: Normal home use with several devices (mainly in wifi), gaming and home office. My questions: In your opinion, is my current infrastructure still up to date? Is the Cat5e cabling or the switch slowing down the network in a relevant way? Would an upgrade to the IB5 Pro, 10G switches or newer APs (WiFi 6/6E/7) bring noticeable added value in practice? Or are the speeds currently achieved still completely sufficient for the next few years? I look forward to hearing your opinions and experiences. Many thanks in advance!

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Is there any news regarding the availability of the Xgimi Horizon 20 series - especially the Xgimi Horizon 20 Max model?

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Will Digitec/Galaxus sell Switchbot's E-Ink photo frames?

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For me, it is incomprehensible that digitec.ch does not participate in the Cumulus programme: As long as this is the case, it is worthwhile (as long as the prices are comparable) to make all "more expensive" purchases at the competition (where I receive Superpoints, for example). If I then pay with my Cumulus credit card at the competition, I receive exactly the same number of Cumulus points for the purchase at the competition as if I had made the purchase at digitec.ch/Migros...

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what is the criterion for buying a size without measurements?

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I purchased from Digitec a Corsair DDR5 64GB PC 6600 CL32 VENGEANCE Black Kit (2×32GB). Unfortunately, one of the RAM modules was defective. As a result, I opened case SVC7562455 to return the kit under warranty and receive a replacement kit. This is the standard process, as RAM purchased as a kit must be returned and replaced as a complete set. I also made it explicitly clear in the original case that I wished to have the kit replaced, not refunded. Purchasing RAM from reputable brands includes a guarantee of product reliability, and I expect the warranty process to reflect this. Customer Service: Standard RMA Exchange and Advanced RMA Exchange Explained – Corsair I then received an email from Digitec informing me that I would be issued a credit. This is neither what I requested nor what I will accept, as I require a replacement kit under warranty. I therefore contacted Digitec through your support agent to clarify the situation (I have a full attached transcript). During the interaction, I was surprised to hear the agent suggest that the product price has since increased, and that this would be the reason for not replacing the kit. This is incorrect and not legally valid. I explained the proper warranty process, and the agent confirmed they would escalate the matter to the appropriate department. To be clear: since one of the modules is defective, the entire kit must be replaced, not reimbursed. This comes at no cost to Digitec, as it falls under Corsair’s Warranty and RMA process. Any change in market price is irrelevant to a warranty claim. If the kit is not replaced under warranty and RMA, this would constitute a violation of the warranty guaranteed by the manufacturer and seller and could lead to legal action. I see two possible options: 1. You replace the kit under RMA and send me a new set, or 2. You return the defective kit to me, so I can handle the exchange directly with Corsair.

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Dear Community, I would like to know how regularly, and if at all, you have already received a Galaxus voucher when you moved up a level in the Community? I think I have already collected a few points and have also climbed a level a few times, but I have never won anything. Do you have similar experiences? Or have I just had bad luck so far? And if you have already received vouchers, what were they for? Are they just little token vouchers or are they actually useful?

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Hi, I currently have a https://www.digitec.ch/de/s1/product/samsung-odyssey-g5-g55t-3440-x-1440-pixel-34-monitor-14625933?supplier=406802 connected to my gaming PC via DP and to my work laptop via HDMI. I am currently using a KVM switch for keyboard and mouse. I would now like to add a 27" monitor to my setup. Resolution, refresh rate and response time do not play a major role. So that I don't have to use an external KVM switch, I imagine the whole thing as follows: - Both monitors are each connected to my gaming PC via a DP cable so that both are connected directly to the graphics card - The Odyssey G5 is connected to the new monitor via HDMI cable so that only one USB-C cable is connected to the laptop - The laptop is also charged via the USB-C cable - Keyboard, mouse and other peripherals are connected to the new monitor so that they control the gaming PC via DP and the laptop via USB-C Which monitor can you recommend?

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Hello The above item is sold at Digitec with a 2-year warranty. The manufacturer offers a 5-year warranty, is this adjusted at Digitec? Greetings and happy holidays

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I realised today - unfortunately only after placing my order - that Planzer will deliver my order, even though I don't actually want any more parcels delivered by Planzer. It's just a hassle every single time. I had set my default delivery service to CH-Post months (or years?) ago. Apparently this setting option has been removed and you now have to select it again individually for each order ...? If I had known this beforehand, I would have done the same. Now the order is already out and I can see that Planzer will deliver :-/ I would be really surprised if it goes through without any hickups this time ... Let's see.

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I've ordered something before - labelled in stock/next day, paid and on the day of delivery I get this: "Ordered from supplier, delivery date being clarified" Just taking the piss sry That's it for us with Galaxus/Digitech

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With the Marantz M-CR612 I cannot adjust the volume of the TV sound. After a reset, the sound is there at a good volume. But it cannot be adjusted, either on the device or with the remote control. What is going wrong?

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Does anyone have experience of whether you can have three numbers active at the same time with dual sim + eSIM?

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Is there a 4% refectocil oxidiser?

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Surface: Anodised titanium Engraving: Serial number I have an ultra-light knife with an anodised titanium handle and I am looking for something to make the serial number in the handle stand out even more. So I'm looking for a kind of wax pen or whatever you call them that are used for firearms etc. to colour the serial number. As a kind of pen/marker/wax that is UV and water resistant and does not smudge. And is not absorbed too quickly and can still be wiped off in time, so that only the deep areas (engraving) remain filled with colour. I don't know if something like this is listed here on Galaxus, as the selection of pens is overwhelming and the names don't always include the area of application. But maybe someone can help me. Thank you.

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Indonesian cigarettes Where can I buy them?

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Hi. I have a less than two month old laptop (Lenovo ThinkPad E14 Gen 7) with a defective display (display is working only intermittently). I have the skills and the equipment to safely remove the SSD before sending the device in for repair. My question is: can I do it? Or will digitec or the service center complain about the missing SSD? (I am aware that I can just wipe the SSD. But I am curious.)

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Good day I bought the above tablet from you a week ago and cannot enter the @ symbol on the keyboard. I have tried different combinations of keys and the keyboard Quertz setting. Nothing happens, a small 2 always appears in superscript. What can I do? Best regards Karin

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Do you use the Post website, do you go to the counter, or do you have another solution? I wonder if it would be worth having a tool that automatically makes labels from screenshots (instead of typing everything out). Or is the normal website actually okay? How do you currently do it?

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