Interior

Dear Galaxus Customer Service, I am writing regarding my original order (Order 176866294) and the related service case SVC7696260. The compass I received did not include the lead refills. This makes the product incomplete and unusable for its intended purpose. I find it unacceptable that my service case was closed without providing a proper solution. I specifically ordered from Galaxus because I needed a fully functional compass, including the lead refills, by Wednesday, 25 February at the latest. I therefore request that you resolve this matter immediately. Please either: • Send the missing lead refills immediately with express delivery so that I receive them no later than Wednesday, 25 February, or • Send a complete replacement compass with all included components by express delivery so that it arrives by Wednesday, 25 February at the latest. This situation is very disappointing, and I expect a prompt and appropriate resolution. Additionally, the delivery arrived late, and the packages were already open when I received them, which is completely unacceptable. Please confirm immediately how you will resolve this issue. I expect to receive either the missing lead refills or a complete replacement compass no later than Wednesday, 25 February. Thank you for your prompt attention to this matter. Kind regards, Violaine Beaurain

0

Hello, I'm looking for a mattress for the Karup Sofa Roots 140. Do you have a mattress in the range that fits?

1

Hello, does anyone have experience with Hanah Home items. I am interested in the sofa Bubble in Cream ( Item number 2331 1134 ) quality , comfort , fabric etc. ? ? Shipping costs? And what if it does not meet expectations? Thanks a lot

11

What material is the Wenko bath dryer no: 5852227 made of? Plastic, stainless steel or other?

2

Hanah home external supplier is like a ghost on the internet. I want to order a sofa but there is no review or proof this is not a scam. Does anyone ordered anything from them ? Do we have a protection in case of never receiving the goods if its from third party ?

3

Hello, I am looking for a wall mount for my Sony KDL-50W756C. I would like to have a stand that can be moved in all directions. Do you have anything to suggest? Thank you in advance and have a nice day. Best regards.

0

Couldn't you include the Caboche pendant lamp by Foscarini in the range?

1

Why cost the Deebot 1419 CHF at Galaxus Switzerland and 1324 Euro with Galaxus Germany while 1 CHF=1 euro AND the VAT is 11% lower. Would 1198 CHF not be more fair or is Galaxus charging us 221 CHF for the Euro-Swiss adapter they have to add?

1

I have just bought a Karcher SE6.100, and after having been able to make a carpet (1m/1m50) I wanted to make a bigger one, so I filled the tank, and it was impossible to get the water out, I cleaned everything but nothing helped? Do you have a solution. And do you think I can go to a Karcher branch in my town, or if it's faulty should I send it back?

1

I am interested in the garden bench "jamb". Is it also treated against heat?

2

Hello together I would like to propose the furniture from Xooon for inclusion in the range. The furniture is of extremely high quality and not only very modern, but also comfortable and durable, especially the sofas. The brand already existed in Switzerland, but the supplier was bought up by a large furniture chain. https://www.xooon.de/ Have a look Greetings

1

Hi Together Do you have any suggestions for a winter decoration on the dining table with items from Galaxus? Suitable colours would be light brown, silver, white and a touch of red. :-) Looking forward to great ideas

1

Hello together! Do any of you use a box spring bed? If so, do you notice a big difference in sleep quality? I've been looking for a new bed for a while and the currently hyped boxspring beds quickly became a topic, unfortunately I haven't been able to try one out yet and would like to know in advance what your experiences are :) cheerio Christian

1

Hello Together I am moving into a new flat and the floor is a dark grey acrylic floor. Which sofa or colours go with this floor? Thank you for any helpful input.

1