A 2-year warranty applies for all products you purchase from us. Often, these 2 years are over faster than you like. Therefore, we offer you the option of extending the warranty period to 3 or 5 years for a large number of electronic devices. You have the chance to add this warranty extension upon purchasing the product or during the regular warranty period.
In the case of warranty extensions with the «Pick-up & Return» option, an appointment is made and the device is collected from and delivered to the customer address. The device must be packaged appropriately and ready for collection at the agreed time. General cargo shipments can only be picked up and delivered from the curbside.
Please find the exact warranty conditions in our GTCs. Please note that during the regular warranty period as well as in case of a warranty extension, technical defects caused by external influences (e.g. a fall, water or damage due to wear and tear) are rejected by most manufacturers.
Express exchange service
For mobile phones, notebooks and PCs, we offer you a warranty extension as well as the option of an express exchange service as an upgrade to the warranty. The express exchange service makes sure you don't have to put up with lengthy repair times in the event of a warranty claim. Go to the express exchange service offer
Sertronics on-site warranty extension
The on-site warranty extension by Sertronics offers you maximum comfort: authorised professionals will come to your home and attempt to repair the defective device on the spot. Thanks to our cooperation with Sertronics AG, one of the largest service partners in Switzerland, we can offer you this service for a selection of product types. Go to the on-site warranty extension offer
Sertronics currently offers on-site warranty extensions for the following product types:
- Ironing systems
Last updated: January 2019