Galaxus Forum

Is there a corner couch with a connection to charge things? Can't find anything...

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Hello everyone We are looking for a suitable music system for our clubhouse [approx. 120m2). We have two TVs which also need to be integrated into the system. The main use is to listen to music via Spotify and watch sporting events/films on the TVs. We have WLAN in the restaurant, which I also want to use as a communication protocol. For whatever reason, I have the feeling that the solution is a Sonos solution. How many boxes are needed for 120m2? Which ones do you suggest? How can I connect/integrate the TVs? Do you have any ideas for my initial situation? Thank you for your support! Best regards

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Caution !!! Aerothane weak point, valve overtightens quickly. Even during assembly, you notice that the plastic thread is too flexible or too thin for the valve and it overtightens with little force and air escapes.

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When will the Z12 appear here?

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Does anyone have experience with e-scooters for a distance of just over 2 kilometres there and back with 2 inclines? The e-scooter should be robust and low-maintenance and be able to cope with inclines. I am now hesitating between the following brands: Vmax, Segway-Ninebot and Yadea. Thanks to everyone for their help.

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How to get 10% off

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Are all permanent varnishes guaranteed OPT-free, as required by law since 1 September 2025?

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Hello I did purchase a wash machine from Galaxus "Hoover H-Wash 500 Professional" and would like to buy also the tumbler dryer. Which one is suitable with my washing machine, and how much delivery and installation Thank you Hendrik

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Hello, I am looking for a lock for a C2 pro segway scooter. The only possible attachment point is between the front wheel and the frame. I think the following item may fit but there is no indication of the diameter of the handcuff. Can you please give me this information? http://www.galaxus.ch/fr/s3/product/master-lock-serrure-de-menottes-street-cuff-100-cm-antivol-pour-velo-16785341?supplier=406802&utm_source=google&utm_medium=cpc&utm_campaign=PMax:+PROD_CH_SSC_Cluster_9(C)&campaignid=20488725263&adtype=pla&adgroupid=&adid=&dgCidg=Cj0KCQjw8p7GBhCjARIsAEhghZ0exoQX8Xn_9Q0GHTRRUhuoHoRJpFCCc4TTE9mp2S0I7vQqzGAozSoaAkk3EALw_wcB&gclsrc=aw.ds&&dgCidg=Cj0KCQjw8p7GBhCjARIsAEhghZ0exoQX8Xn_9Q0GHTRRUhuoHoRJpFCCc4TTE9mp2S0I7vQqzGAozSoaAkk3EALw_wcB&gad_source=1&gad_campaignid=19965632112&gbraid=0AAAAADmCc4PTPf1pVld7nteceha_7nmne&gclid=Cj0KCQjw8p7GBhCjARIsAEhghZ0exoQX8Xn_9Q0GHTRRUhuoHoRJpFCCc4TTE9mp2S0I7vQqzGAozSoaAkk3EALw_wcB

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You ask a question to customer service and after a relatively short time you get a very polite answer from a customer advisor. If you want to reply to the answer by e-mail, perhaps to find out more details, you get a generated reply asking you to use the Digitec assistant and the whole procedure starts all over again.Sorry, but what kind of stupid system is this if you can't reply directly to the customer advisor by e-mail.I've never experienced anything like it anywhere else.

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Hello I have an iPad pro and no longer know my password from the Apple ID, nor do I have access to the registered e-mail address. How can I reset the iPad to factory settings? Thank you very much

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I want to banish my mobile from the bedroom. That's why I'm looking for an alarm clock with the same functions as the smartphone, different wake-up times, at least for during the week and at the weekend. Different sounds would also be good and not the shrill piping. Digital or 24-hour format. A minimalist design would also be good. No need for backlight and radio. I'm not the first person looking for this. To be honest, I'm amazed that something like this doesn't exist yet. It's actually like a minimalist I-Pod touch

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You can tick the delivery options: with delivery note. What does this mean?

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I am looking for a good camera that is particularly suitable for plant photography. It would be important that the macro shots are good, but functions such as time-lapse would also be important to me. The lighting conditions are assured due to the fact that we are dealing with houseplants. However, I would be happy if the camera also works well outdoors in uncontrolled lighting conditions, as I plan to go travelling with it from time to time to photograph plants there too. Budget is approx. 1500 - 2000 CHF for body with lens, but also less.

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No browser currently allows me to access https://mobile.galaxus.ch/ because your certificate has expired. I need access urgently. Will the problem be solved soon?

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Couldn't you make a checkbox for '(without specification)' in all categories for all filters? This would make editing much easier...!

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When searching for different products, I noticed some brands that I don't want to buy for various reasons. If I want to filter accordingly, it's relatively tedious because I then have to select all the brands except the ones I don't want to see. The problem could be easily solved by adding a "Select all" button or link - then you could easily deselect the brands you don't want to see in the results list. This would be extremely practical not only for brands, but also for other search criteria. It would also be excellent if you could sort not only by price, but also by "price per unit". The information is there and is also displayed, so this sorting should be feasible.

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I have resold a device that I recently bought from you. Now the buyer says the device is not working properly and I say that it worked perfectly before I sent it. What should I do now that the buyer doesn't want the device and I won't take back a faulty device?

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would be great if it could be checked whether this brand could also be included! Unfortunately difficult to obtain in Switzerland

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Dear Community & Galaxus, My long shopping history at Galaxus and Digitec has allowed me to take stock over several years. What I have noticed is that I was lucky in my choice of certain products and that they last forever. But a large proportion of products are also defective after a few years or even months because of design errors or even unusable from the start because of design errors. This is frustrating and very unsustainable. - Is there a way to follow specific users with similar usage patterns and learn from their experience with products? - Is there a way to specifically find long-lasting, perfectly designed, sustainable products? Examples: - Lamp with motion sensor: was a fail from the start because it only detects movement 50% of the time. - Fitbit scale: After 1 year it says "software error", not possible to update>Trash. - Lamps for "outdoor use": 3/3 are broken after 6 months outdoors because the solar cell leaks, wires are cheapest. Thank you for your feedback!

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Hello everyone. I would like to set up Sonos in our home. I don't have a Sonos product yet. What would you recommend for a device? Children's room / bedroom and in the living area. Is there a good starter set? Can you operate several accounts at the same time? (children's room/living room)? Thank you very much for your help. Greetings Schwingiii

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Hello, I'm wondering about the relevance and, above all, the morality of selling products that are banned for use in Switzerland? As a reminder, electric scooters exceeding 20km/h are banned from circulation in Switzerland. Of course, you're bound to tell me that these machines can be used on private land without being on the public highway, but that's an argument in bad faith, because we know where these vehicles end up in the end. Serious accidents are on the increase and Galaxus should ask itself whether it is responsible for some of these accidents.

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Hello, Can anyone tell me what cable comes with the ASUS Dual GeForce RTX 5070 OC? Is there such a cable : https://www.galaxus.ch/fr/s1/product/corsair-cable-premium-124-broches-12vhpwr-600-w-pour-pcie-gen-5-avec-gaine-unique-cable-interne-pc-23494430 Thanks in advance

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Hello everyone. I need a new work laptop, which I can use for sound recordings (Rode microphone available, Audacity programme also) and online courses (create). Would be good if it works fast, has a long battery life and very large storage space. Budget up to 1500,-. I used to have an Acer laptop, but it no longer works with the necessary Windows 11 update. I would appreciate any detailed tips, as I don't know my way around. Thank you🫶

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Adding a "rising price per litre" filter would be an effective way of finding the right value for money.

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Is it just me or has the quality of the packaging at Digitec / Galaxus declined massively? I have been ordering from Digitec / Galaxus for a long time and the following three points have always convinced me: - Service / Support - webshop - Delivery While the first two points still apply to me, this is no longer the case at all with delivery. This statement does not refer to just one order, but to my last 6 orders, each of which was processed directly via Digitec / Galaxus and also delivered in the Digitec / Galaxus box. All these orders were delivered in boxes that were far too large and without any packaging material. As a result, all the product packaging and the carton itself showed scratches, dents and other deformations. Last example yesterday: Several hundred francs of PC components were sent loose in a much too large package together with a 1L bottle of coolant. This really provokes that the 1kg bottle damages any components in the package. The package was also taped at such an angle that the lid of the box was half open on one side. I like the idea of using less packaging material, but not to the extent that it cannot be guaranteed that the products will arrive without damage. Of these orders, one product was delivered damaged (which was replaced by support without any problems) and otherwise the damage was only to the product packaging. Have others also had this experience or am I on a packaging bad streak?

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Are there no white boards that can be mounted on a VESA monitor arm?

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Why are office supplies so incredibly ugly? Do people not like beautiful workplaces or do manufacturers simply have no aesthetic sensibility?

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Hello, I bought a smartphone but my order did not arrive. This is not the first time this has happened. The post office often leaves the parcels on the doorstep or on the letterbox. As everyone knows, "GALAXUS" is written in big letters on the parcels, which is a big attraction for thieves. Who had the same problem? LG

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Is there a 500W scooter with an airlock function and removable battery? Unfortunately, the Galaxus filter is still expandable in this respect...

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