I'd like to order 3 pieces, 1 with a lowering brake and 2 without, the references are correct because they're replacements for similar products, but there's a problem. The one with the brake is marked at 75 fr (https://www.galaxus.ch/fr/s4/product/laufen-pro-slim-abattant-wc-15755409) and the one without the brake is marked at 109 fr (https://www.galaxus.ch/fr/s4/product/laufen-pro-slim-abattant-wc-15771331?supplier=406802). There's probably an error in the description because it doesn't make sense that the one without the brake is more expensive and it doesn't match the prices on the Laufen site either. So I don't want to order the wrong one. Any help?

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Accepted Answer

Hello,

I had the same reasoning as you, thinking that the most expensive had the brake. That was in 2022.
It's the one I ordered, and in the end it didn't have the brake... The only way to find out was to open the parcel. But as it's a 'sanitary' item, it's impossible to return it for a refund once it's been unpacked.
In your case, if you need both models, then take one of each and then order the third according to the reference that interests you.
Sincerely

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