
Koenig HeatsBox Go

Koenig HeatsBox Go

2 weeks ago
The HeatsBox Go is supplied with a single removable stainless steel inner tray with a volume of 925 ml. A second inner tray is not included, but a separate inner tray set can be purchased as an accessory.
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If the Koenig HeatsBox Go smells permanently of electronics, this indicates a defect or an electrical problem. Disconnect from the power supply immediately and do not use. A persistent odour is not normal. You are welcome to contact our customer service for further assistance: https://www.galaxus.ch/help
The dots only light up as a check or when the box is sufficiently charged. Just leave it to charge for a few hours on a 5v (3a) adapter and then it will be fine. At first I thought the box wasn't charging either.
In this case, we will refer you to our Galaxus Assistant, which provides direct contact options so that you can be helped accordingly. https://www.galaxus.ch/help
If you have USB then you have too little power. Buy a good cigarette lighter adapter with USB then it should work
Has there been a solution in the meantime? My daughter has the same problem. We have a total of 3 boxes (Go) but only have problems with one of them. Kind regards Mirjam
We work with different suppliers and daily prices. For this reason, there may be price differences.
In this case, we will refer you to our Galaxus Assistant, which provides direct contact options so that you can be helped accordingly. https://www.galaxus.ch/help

11 months ago
It would also be impossible for me to reheat 2 meals in a row. I don't mind, I only use it for my lunch at work. I have to say that I heat it to 75° so that my meal is hot enough. I'm also very happy with the Heatbox

1 year ago
Above the power button it has 3 small red diodes that flash depending on the charging status, if not there is a defect.
Heat Box Go can be easily charged via USB-C. If you are travelling, you don't need a socket because you have already charged it at home (battery). The Style is switched on using a plug/socket.
No, 5184 ml is already completely overcapacity... Probably around 900 ml, but enough for a good meal.
The price is determined by the purchasing conditions set by the supplier and therefore prices may vary. We always try to offer a price in line with the market, but this is not possible for all products.
If completely empty, depending on the USB adapter (cable is included, with normal USB to USB-C) but several hours until the 3 small bars are full, sometimes very long, especially if completely empty. Then lasts for 3-4 applications.
The separate lid is included. However, there is only one inner shell. The red part is also included.
I don't have this problem. Airplane mode on the Iphone, in out, Bluetooth in again, hold down the power button on the Heatsbox. Delete connection on Android. Otherwise update/reinstall app.
Hey Psychoboy I haven't tried microwave food yet. But I think it should work too. Greetings Daniela
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