CHF317.– was CHF438.80
Koenig Finessa
Questions about Koenig Finessa
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Former user
7 years ago
Helpful answer
Set to coarse. If that does not help, then you have to disassemble it.
Please contact us, we will be happy to help you with the service case:
https://www.galaxus.fr/help
Former user
6 years ago
No..not adjustable
Yes.ch plug on
Galaxus
1 week ago
With this model, the coffee temperature cannot be adjusted. For hotter coffee, you can preheat the cup with hot water beforehand.
Automatically generated from the .Galaxus
1 week ago
You can set the cup fill volume directly using the respective beverage button:
1. Place a cup under the spout.
2. Press and hold the desired button.
3. Once the desired amount is in the cup, release the button.
4. The amount is saved and can be adjusted during dispensing.
The programmable amount is 25 to 250 ml.
Automatically generated from the .After starting, press and hold the small or large cup button a second time until the desired amount is reached. Releasing the button saves the fill volume.
Galaxus
1 week ago
Helpful answer
Press and hold the desired beverage button until the desired amount has been dispensed, then press the same button again to save it. The cup fill volume is programmable from 25 ml to 250 ml.
Automatically generated from the .Galaxus
1 week ago
Helpful answer
Press and hold the desired beverage button until the desired amount is reached in the cup. Press the same button again afterwards to save the fill volume. The volume can be set between 25 and 250 ml.
Automatically generated from the .Galaxus
1 week ago
Helpful answer
The cup fill volume can be programmed from 25 ml to 250 ml. Place a cup under the spout and hold down the desired beverage button. As soon as the desired amount is reached, release the button; the setting will be saved.
Automatically generated from the .
The grinder may be clogged or worn out, resulting in too little coffee being ground. Check if the coffee grounds are lighter or thinner than usual, and descale the machine if necessary.
I am not quite sure what you mean by that. There is a spout and a bean container.
Please contact us via the Digitec Assistant at https://www.digitec.ch/help by email and let us know which spare parts you need. We will then be happy to check their availability for you.
Since the residues persist despite a new brewing unit, the cause is likely in the internal coffee spout or brewing system. We recommend professional cleaning.
According to my research, magnets of this kind are frequently used in coffee machines to detect whether components have been inserted or are closed. In the Koenig Finessa, they are usually found on the drip tray, the capsule container, the lever or front flap, or, less commonly, on the water tank. The magnet serves to signal to the machine that the relevant part has been correctly inserted or closed.
Please contact us if you suspect a defect:
https://www.digitec.ch/help
Helpful answer
According to the manufacturer's instructions, it is sufficient to rinse the brewing unit under running water once a month or after 30 cups. The interior is cleaned using the rinse programme and cleaning tablets in accordance with the instructions for use: https://www.koenigworld.com/images....
It is very unfortunate to hear, that you have made such a bad experience with this product. If you want, you can create a product review on this page to share your knowledge with a broader audience.
Really now? Take it out and empty it.
What do you do when the paper bin is full? The same thing, right?
Please contact our Galaxus Assistant in this regard so that we can help you individually with your request: https://www.galaxus.ch/help
Erm, this machine has never had such a display (it would also be in the instructions, by the way...) ....
Helpful answer
In my experience, the coffee grounds can sometimes be a little soggy. But it could just as well be that something is 'reddening' due to the high pressure involved. I would keep an eye on it and, unfortunately, send it in for repair if necessary.
Helpful answer
Hello,
If the problem persists even after following Koenig's troubleshooting, we invite you to register the warranty case on the site via your customer area. If necessary, we will be happy to help: https://www.galaxus.ch/help
Good morning,
We regret that you are experiencing problems with an item purchased from us and, if you have not already done so, please register your warranty case via your customer area.
Please contact us if you suspect a manufacturing fault:
https://www.galaxus.ch/help
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