Questions about Duux North Smart

Does the remote control stay on the area marked "remote control" on your equipment? (I wonder if it should be magnetic, as in my case nothing keeps it there; the film shows that it should stay there somehow). Thank you.

Is this really 18000 BTU? I bought one and I get the feeling it's more 10k real BTUs rather than what I think is a marketing trick with 18000. Been reading in the US about 2 different measurement systems whereas the older one was reporting fantasy BTU values and the more recent one constrains the vendors to report something that's more accurate to what the user experiences. Without closing my living room door it's not capable to reduce the temperature more than 3-4 degrees (29-30 without the Duux, 26 with it ON)

Unfortunately, I have had no success so far in connecting the device to my Wi-Fi. The manufacturer's app always times out after 3 minutes, even though I have taken the following points into account: - Connection via 2.4 GHz network (I have prophylactically deactivated 5 GHz). - No special characters in Wi-Fi name and password - Restarted the router / rebooted the device The manufacturer's FAQ page offered me further help, which unfortunately did not lead to success. Has anyone had similar experiences? Or could you find a solution to the problem?

Does this unit always have to use the external drainage? I see in ads that this device sits alone in the middle of a room but I dont know how this can be possible.

Does the air conditioner have a Schuko or a CH plug?

Do you notice that most of the reviews below are fake accounts?