Questions about Joie i-Spin 360

Hoi liebi Yvonne, Normally this tape should not fray. We have seen rare individual cases in the past where the tape frays a little if it is not pulled evenly / too sideways over several years. In principle, it does not represent a safety risk. However, we advise you to send pictures and proof of purchase directly to the seller/customer service of the shop where you bought the i-Spin. Normally, these straps survive far beyond the 4-year service life, so have them checked to see if this could be a defect. Kind regards Team Joie Switzerland