John Van G

I would like to share my experience with the activation of my Galaxus Internet 10 Gbit/s fibre subscription - unfortunately negative so far. Has anyone had a similar experience or any tips? Procedure: 27.07.2025: Order with planned start date 04.08.2025. 28/07: OTO ID successfully transmitted. 04 August: No activation - neither router (Zyxel AX7501) nor activation email received. 04.08.: Contact to support. Answer: "Error during order", case was forwarded to specialist department - no time given for solution. 06.08.: Request for concrete time schedule - no response to date (10.08.). Did you experience similar delays? How long did the post-processing take?

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Hey Galaxus The possibility to filter by target group for backpacks would be really helpful ;)

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Hello, I'm wondering about the relevance and, above all, the morality of selling products that are banned for use in Switzerland? As a reminder, electric scooters exceeding 20km/h are banned from circulation in Switzerland. Of course, you're bound to tell me that these machines can be used on private land without being on the public highway, but that's an argument in bad faith, because we know where these vehicles end up in the end. Serious accidents are on the increase and Galaxus should ask itself whether it is responsible for some of these accidents.

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Last week I wanted to order an expensive lens and a tablet. Because I wasn't at home at the beginning of the week, I tried to schedule the order (placed on Wednesday evening, expected delivery on Friday). Unfortunately, the Nikon lens was already 200.- more expensive, so I removed it from the order. And last but not least, the tablet was misdirected, so it won't be delivered until next Monday at the earliest, when I won't be at home again. What a pity!

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I really liked the "old Sugus". Recently there's been a new variety with the stupid packaging that's very difficult to open and tastes even less good! Why do you have to change everything?

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