Questions about Severin Sm 9688

The foamer does not have an external power supply unit but an adapter for the CH socket. Despite the adapter, all 3 sockets can be used.

The manufacturer has a spare parts shop: https://shop.severin.com/shop/article/1408?q=Severin%20SM%209688 I don't know what the delivery conditions are in Switzerland, but it's certainly worth a try. No, we still need ours. :D Good luck with the spare parts procurement!

Hello Marion, I am happy to answer your direct question to me. To do this, the unit must be opened, which requires a special screwdriver. I am not giving any instructions or recommendations here, but only describing what I have done. Opening the unit will void the warranty. For me as a trained technician, such a modification is easy to carry out. The piiper, a piezo buzzer, is a small, black, cylindrical component with a diameter of about 1 cm and a height of about 1 cm and is located on the circuit board inside the housing. At the top of the buzzer is a hole about 3mm in diameter. I covered this hole with a piece of felt - and it was quiet. I have already carried out this modification on another unit - and I am satisfied. Again: This is not a recommendation to do this. People without the necessary electrical knowledge may get an electric shock or damage the unit. LG Felix

This milk frother is subject to a 30-day return policy. You can find the exact return policy under the following link: https://www.galaxus.ch/de/wiki/560

Thank you for your question. The spare parts are available - however, this is handled by our Severin service partner "Bluepoint". May I ask you to send an e-mail to info@bluepoint-service.ch? They will then take care of your request.

Super many thanks :)