Questions about iRobot Roomba j7

1 year ago

Is it worth switching from i7 to j7 without pets? Does the j7 hit objects less often or more gently and quietly?

pioulee

1 year ago

Helpful answer

I've had 2 i7s. I can confirm that the analysis of the j7 is much better and avoids temporary obstacles much better, thanks to its camera.

spoony954

1 year ago

Prices.... ! At iRobot the j7 costs CHF 399.- at Digitec CHF 495.- And I always thought Digitec would update their prices.

1 year ago

Hi Spoony954 Please note that the offer on iRobot.ch is currently a special promotion. In principle, the decision on pricing lies with the respective retailer and depends on various factors. Best regards, Your iRobot Team

gracling

1 year ago

What plug does this come with? Is it the Swiss two or three prong plug, or something else?

1 year ago

Helpful answer

Hello Gracling Thank you for your question. Our devices each come with a two-pin plug. Best regards, Your iRobot team

timber1270

1 year ago

I never receive any pictures. Is there anything else I need to set?

cthulhuzor

1 year ago

Helpful answer

I had the same problem at the beginning. I'm no longer 100% sure, but either a reboot or a factory reset helped me. Factory reset works without losing your maps: https://homesupport.irobot.com/s/article/53000

timeless

2 years ago

Do all Roomba now have a 5 year warranty, or is this a Digitec service? 2 years ago only 2 years warranty

Hollywood84

2 years ago

Can the suction station (Roomba J7+) be purchased separately afterwards?

4 answers

mcadavid

3 years ago

Hello all How do you know when the Dust Bin Bag is full? Thanks for your help

3 years ago

Hello all I have been using the j7 for a few days and now I have the first defect "Cannot start" The battery is too weak, etc.... I've already cleaned the contacts and tried a different power connection, but it didn't work. It also has contact with the charging station and lights up, but it just doesn't charge. Does anyone know the problem and what can be done?

Bednar

3 years ago

Helpful answer

How long does it charge, i.e. how long does the LED ring light up? I also had a charging problem at the beginning, the ring only lit up briefly, then charging stopped. At the moment it's working again. I had the impression that it could be a loose contact in the small docking station.

3 years ago

Hello all How long or how many trips does the Roomba make in "learning mode"?

zami66

3 years ago

When I activate the Roomba, I must always put the chairs on top of the table, otherwise it would not be able to go under the table, correct?

3 years ago

Hello all I have several questions: Is the part suitable for 2 cats or for animal hair? Can I activate the part remotely or say clean now and watch what he does? For example, if there are cat toys on the floor, can it bypass them or recognise them? Thank you for your answers

3 years ago

Can the iRobot Roomba J7+ move from one room to another separated by a 2m corridor with a 10° slope?

3 years ago

Helpful answer

Hello A 10% slope should not be a problem for the Roomba. However, you have the possibility to try the Roomba directly at iRobot before buying it from Digitex/Glaxus. This way you can make sure that the Roomba does not have any problems with the slope or the conditions of your flat. If you have any questions or doubts, please do not hesitate to contact us directly. You can reach us by e-mail at service@irobotics.ch or by phone at +41 62 746 06 74. With our best regards, Your iRobot team

pagern88

3 years ago

Does the j7 and j7+ also communicate with the Braava Jet m6 like the other iRobots?

3 years ago

Hello Pagern88 Thank you for your question. That's right, the i, j and s series Roomba models each communicate with the Braava jet m6. So it is possible to start a cleaning process where Roomba first vacuums the rooms it is supposed to and after finishing its task tells Braava jet m6 to please start cleaning its designated rooms. If you have any further questions, please feel free to contact us again. Best regards, Your iRobot Team

BeatriceI53

3 years ago

What is the difference between the iRobot i7+ and J7+, or why is the j7+ so much more expensive than the i7+ model? Thank you and best regards

3 years ago

How does the robot behave under the bed and sofa, with a height of 16 cm and 14 cm?

vaneeaful

3 years ago

Helpful answer

He goes under our sofa without any problem, which is about 19/20cm above the floor. If, for example, the fridge door is open, about 13cm above the floor, he also goes underneath without a problem, it doesn't bother him 👍

greg_richrd

3 years ago

We have floor steps of 3-5cm between the rooms at the doors at home. Can the Roomba cope with this? If not, are there any known solutions?

raphaelgl

3 years ago

Does anyone know the dimensions of the Clean Base?

3 years ago

Hello Raphaelgl Thank you for your question. Here are the dimensions; Height 34 cm Depth CleanBase 16 cm Depth incl. Roomba 40 cm Width CleanBase 32 cm Width incl. Roomba 33.5 cm Hope we could help you with this. If you have any further questions, please feel free to contact us again at any time. Best regards, Your iRobot Team

Katalant

3 years ago

If you have the suction station, can you switch off the feature? Or in other words, can I use it without the bag if I don't have any more?

3 years ago

Helpful answer

Hello Katalant Yes, you can use the j7+ even if there is no bag in the suction station. It simply does not vacuum and tells you that it could not vacuum because there is no bag. But you can use it normally. Best regards from your iRobot Team

4 years ago

Can the emptying station be purchased later if required?

Dynamic94

4 years ago

According to irobot's product comparison page, the suction power of the new j7+ is 4 times weaker than that of the "old" s9+, is that so? Why do they no longer use the square design that was advertised on the s9+ for "special cleaning of corners"? What happens to the pictures the j7 takes of my home? How are they transferred and where and for how long are they cached?

4 years ago

Hello Dynamic94 Thank you for your questions. The suction power of the new Roomba j7+ is the same as that of the Roomba i7 and is therefore 10 times the suction power of the Roomba 600 series. The Roomba s9+ in the square design has 40 times the suction power of the Roomba 600 series. The design of the Roomba j7+ is almost completely the same as the Roomba i-Series. The models differ, however, in that the Roomba j7+ recognises and avoids objects thanks to Precision Vision Navigation, such as cables in the home office. You can control whether or not Roomba sends you images via the app in the settings. All images are fully encrypted - both during transmission and when the robot is idle. Images of objects the robot encounters during a cleaning job are sent to the cloud where they are backed up and can be viewed through the iRobot Home app. After 30 days, the images are deleted from the server. In addition, the user can provide one or more images to iRobot's machine learning database, which is used to improve the variety of obstacles Roomba j7+ can detect to improve the robot's ability to avoid hazards and complete cleaning tasks. Once you, the user, share an image or images, the image is anonymised and sent to a database of aggregated images that contain only basic metadata. You as a user can decide at any time whether or not to share the images from the database. By the way, if the robot detects people during a cleaning process, these images are automatically deleted. These pictures are then neither passed on to you as a user nor to iRobot. We hope we have been able to help you. If you have any further questions, please do not hesitate to contact us. We can also be reached by mail at service@irobotics.ch or by phone at +41 62 746 06 74. Best regards, Your iRobot Team

4 years ago

Does the station need bags?

4 years ago

Helpful answer

Hello Martindeu Yes, exactly. Two pieces are included in the delivery. You can get a refill here, for example: iRobot Clean Base dust bag set (3-piece) One bag lasts for a minimum of 60 days, depending on the amount of dirt. Best regards from your iRobot Team

4 years ago

db specification missing

visualex

3 years ago

I have 2 questions: 1. what are the appropriate filters for the j7? Are they the filters from the e & i series? 2. can the suction station be purchased later if one has only decided on the j7?

3 years ago

Helpful answer

Hello Visualex Thanks for your questions. 1) Yes, the matching filters for the j series are those of the e and i series. Here is the direct link to the filters; iRobot Filter Set (3-piece) 2) The suction station will soon be available for purchase separately and will then be compatible with the Roomba j7. The same principle as with the i-Series, for example, where the suction station can also be purchased at a later date. If you have any further questions, please do not hesitate to contact us. Best regards, Your iRobot Team

grj!

3 years ago

Is your side brush spinning all the time? I cannot believe I received 2 broken roombas in a row... (first one stopped working after 9 days, second after 2 days)