Hello, I have the pet flap + hub.
The hub could be registered on the network without any problems, but the process stopped when registering the flap.
When the recessed push-button is pressed, no LED lights up and nothing is shown in the display.
When changing the operating modes, however, the LED lights up, i.e. it generally functions.
This means that the flap does not switch to reception and the hub is searching for something.
What can I do to make the flap ready to receive again?
Yours sincerely.

Question

Hello, I have the pet flap + hub.
The hub could be registered on the network without any problems, but the process stopped when registering the flap.
When the recessed push-button is pressed, no LED lights up and nothing is shown in the display.
When changing the operating modes, however, the LED lights up, i.e. it generally functions.
This means that the flap does not switch to reception and the hub is searching for something. 
What can I do to make the flap ready to receive again?
Yours sincerely.

Answer

We had glitches quite few times, removing batteries, moving hub closer and restarting normally helped, not always at first go

Answer

Hello, have you tried removing the batteries and restarting the flap?

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