Questions about Catlink Intelligent self-cleaning cat litter tray Pro-X Luxury Version

Oh dear, please contact our customer service about this: https://helpcenter.galaxus.ch/hc/de/requests/new

Hello Our cat is not very big and has no problems going to the loo without stepping. And this litter tray is really great.

A cat usually turns round so that it can see who is watching it, You can determine the height by the amount of litter. If you have a lot of litter it is 13cm, if you have little litter it is 18cm. You can make the entrance even higher with a cardboard box (with stiff insulating tape). She might like it even more hidden anyway. Otherwise stick a large transparent cloth (veil) over the whole thing. Very wide and 5cm above the floor of the room. The cat will find its way through once it knows it.

At least ours doesn't squeak. I don't think it smells extremely bad either, but we also have it under the cellar stairs. Do you also use quick-clumping litter, which is almost mandatory? 7-10 days without changing is average.

I use the Coshida Clumping Cat Litter from Lidl, works just fine. The machine itself is designed to be odor free which I find to be true, one of the best investments I've ever made 🙌

Filling with litter helps.

Yes, the Catlink Pro-X Luxury Version Smart Self-Cleaning Litter Box is suitable for large cats. It is designed for cats weighing between 3 lbs 8 oz and 22 lbs (1.58 kg to 10 kg), which includes larger cats.

3 rolls were delivered with our system. That's about 60 bags, I think. If the sand is of good quality (=agglomerates well) and if the drawer is emptied regularly the bag can be reused several times.

You can use both clumping and non-clumping (special cover is included for second one). I prefer first one, used Catsan and Coop Prix Garantie Blue Signal - and last one is better. I have 2 cats, they are using it 6-8 times per day (its a lot, due to health problems), need to cleanup trashbox twice per week.

Our research has revealed the following dimensions: Dimensions of the tray: 600 x 580 x 710 mm Dimensions of the ramp: 570 x 350 x 230 mm

Hello By deleting the other user and resetting everything. Then you should be able to connect.

According to my research, the Catlink Pro-X Luxury Version (CL-08) is an upgrade of the Catlink Pro Luxury Version (CL-06). The new version has an active oxygen function and improved safety protection.

Unfortunately, this is not possible as this item is not displayed in the showrooms.

Your rating is still visible in the shop, just not with this version, but here https://www.galaxus.ch/de/s15/product/catlink-scooper-luxury-selbstreinigendes-katzenklo-katzenklo-20834178 In general, we do not delete reviews, as long as they adhere to the Community Guidelines. Negative reviews are also important to us, so important that we even advertise them.