I bought the Hue base and an extension. I was able to connect the base via Bluetooth but I can't add the extension. Surely this should be compatible? There is also no option to connect via serial number in the app...

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With the Philips Hue app, you can easily add a lamp via Settings, Lamps, "+" when it is connected to the power supply. Then add it to a group. This also allows countless scenes to be created for the group.

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Unfortunately, I can't answer this. A friend installed this for us.

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Question about Philips Hue Play expansion

I bought the Hue base and an extension. I was able to connect the base via Bluetooth but I can't add the extension. Surely this should be compatible? There is also no option to connect via serial number in the app...