Questions about Ergobaby Omni 360 Cool Air

the cool air has a fabric made of mesa which is very comfortable and provides more ventilation. I have both and much prefer to use the cool air in the summer and when hiking!

Yes, this is the product. The cushion is recommended for optimal support of the baby's neck.

In this case, please contact our customer service at galaxus@galaxus.ch and our team will take care of the case immediately.