Behind the scenes
Stacking loot with Lego: Galaxus customers rake in cash with resales
by Alex Hämmerli
Resale on Galaxus: how to make money with your secondhand items
12.11.2024
Translation: Jessica Johnson-Ferguson
Is there stuff you no longer need lying around your home? Time to declutter and make hard cash! All it takes is a few clicks.
After six successful years, we recently added a number of new features to our resale platform. Why? Because we’re convinced that buying and selling secondhand items is more than just an alternative to buying new – it’s win-win for everyone. If you’re selling, you can turn your things into cash; and if you’re buying, you can snag yourself high-quality items at bargain prices. Either way, you’ll be doing good for your budget and the environment.
Secondhand proves popular at Digitec Galaxus
The online shops Galaxus and Digitec each register over 20 million visits per month. And more than two million people in Switzerland buy from us at least once a year. This enormous reach makes selling through us particularly attractive
as your chances of finding a bargain or selling an item you haven’t used in ages are very high.
But it’s not just about profit, it’s also about eco-consciousness – an aspect younger shoppers in particular are very aware of (link in German).
The evolution of secondhand
In the early days, only 40 per cent of the items published on our resale platform were sold. High time to boost this number. By means of extensive analysis and user feedback, we’ve now further improved both the seller and buyer experience on our resale platform. The result? A platform that’s simpler, faster and more transparent to use.
11 improvements for you
- Simpler sale: Three clicks is all it takes to put your product up for sale (provided you bought it from us).
- Smart price recommendation: We’ll help you find the right price.
- Faster image upload: Use our QR code to upload pictures from your smartphone in a flash.
- Transparent after-sale process: We’ll update you about every step of the way – from receiving your money to tracking your parcel.
- Improved visibility: We’ve made it easier for potential buyers to find the items you’re selling. And better visibility means faster sales.
- Seller labels: Green badges are awarded to trusted sellers.
- Warranty transfer: Any warranties and warranty extensions are seamlessly transferred to the new buyer.
- Repeat resale: The buyer has the option to resell secondhand products.
- Easy steps: Our process is simpler and more convenient than any other provider’s.
- Zero fraud risk: Digitec Galaxus acts as an intermediary and is the first to receive the money from a sale. This means the amount’s only paid out if everyone’s happy.
- Get more for your things: Thanks to direct integration in our online store, items can be sold for more.
Find out how reselling used items works here.
Why resale is always worthwhile
Maybe you’re looking for a rare Lego set or a smartphone at a bargain price. Whatever you’re after, our platform has something for you. With the new and improved user interface, secondhand shopping just got even more sustainable and convenient.
What’s more, some of our customers have made a profit of 200 per cent or more on their resold items. Although these are exceptions, it goes to show that reselling pre-loved items pays off.
The run-up to Christmas is a great time to bump up your present budget by selling items you no longer need or shopping for secondhand items. The more people do this, the more we can bring down consumption of newly manufactured products. It’s a great way to shop sustainability by your own rules.
Personally, I find it very satisfying to know that a product has found a new home and will continue to be used.
Reselling gifts
Purchase certificate for full control
If you’re giving someone a present, you can now include a digital purchase certificate. This gives the recipient full control, as the certificate makes it easier for the recipient to return a gifted item, register it for a warranty claim or resell it. After all, we’ve all received things we didn’t really want. So reselling is great news for everyone, not least the environment.
How do you feel about reselling gifts?
Do you like the idea of adding a digital purchase certificate to a gift, so that the recipient has full control over the warranty, return or potential resale of the gift?
- Yes, I love that idea83%
- No, that's not for me8%
- Nobody dare resell a gift I gave them10%
The competition has ended.
Try it now
Explore our range of secondhand products here. If you want to sell something, you can get started right away.
Header image: Martin Jungfer
Oliver Herren
Chief Innovation Officer
Oliver.Herren@digitecgalaxus.chCool: Creating interfaces between the real world and the world of pure information. Not cool: Driving by car to the mall to shop. My life happens online, the information age is where I feel at home.
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