Behind the scenes

Inflation hasn’t hit online retail yet

Alex Hämmerli
8.11.2022
Translation: Katherine Martin

The Digitec and Galaxus product range in Switzerland was 2.6 per cent cheaper in September 2022 than in September 2021, with healthy competition in the online retail sector billed as the main reason why. However, some products have become significantly more expensive over the past twelve months, including furniture, swimwear, baggage and Lego sets.

But online retain is dampening the effects of inflation too. In fact, a price analysis of the Digitec Galaxus range showed that the products on the site were actually 2.6 per cent cheaper in September 2022 than in September 2021. Meanwhile, Digiec Galaxus was buying the products at slightly higher prices.

«Swiss online retailers have barely passed on their increased purchasing costs to their customers yet,» says Chief Commercial Officer Hendrik Blijdenstein, who’s responsible for purchasing and sales at Galaxus. This is down to the fierce competition between companies in the sector: «Anyone who raises their prices too high will end up in the sorry situation of having a pile of items they can’t sell,» says Hendrik.

Price transparency across the entire range

Flip-flops are boosting inflation

Transportation costs for garden lounges have doubled

As for swimwear and baggage, the steep rise in holiday bookings is likely to have had a further, major impact on prices: «Brands such as Samsonite and American Tourister have bumped up their prices significantly this year,» says Davide Merz, who’s purchasing and sales portfolio at Galaxus includes baggage. «Because of the high demand, the market has passed on a large portion of these additional costs to customers.»

If you’re not desperate for the latest mobile phone, you’ll get a cheaper deal

Looking at product category level, Digitec Galaxus has become less expensive across the board. Price decreases are less apparent in the «Home + Living» (e.g. sofas, cutlery and lamps) and «Garden + Car» (e.g. deck chairs, lawnmowers and wheel trims) categories.

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Alex Hämmerli
Senior Public Relations Manager
Alex.Haemmerli@digitecgalaxus.ch

At Digitec and Galaxus, I’m in charge of communication with journalists and bloggers. Good stories are my passion – I am always up to date.


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