Company news

Galaxus grew 13.1 per cent in 2023

Tobias Billeter
11.1.2024
Translation: Katherine Martin

Compared to the previous year, 2023 saw Galaxus increase sales on its platforms by 13.1 per cent to a total of 2.744 billion Swiss francs. Against a backdrop of declining revenues in the non-food retail sector, we increased our market share and gained new customers in both Switzerland and neighbouring European countries.

Despite facing a thoroughly challenging market environment, Swiss online retailer Galaxus recorded double-digit growth in the fiscal year of 2023. Total sales across the Digitec and Galaxus platforms in Switzerland and Europe rose by CHF 317 million to CHF 2.744 billion. That’s an increase of 13.1 per cent compared to the previous year. Net proceeds from our deliveries and services increased by 11.6 per cent to 2.464 billion Swiss francs.

Expanded range – lower prices – new customers

New services welcomed by customers

With the launch of Digitec Galaxus’s new mobile plan in May, we said «cheerio» to digitec connect and «hello» to Galaxus Mobile. Providing more service for less money, both the Basic plan and the plan including unlimited data and calls were a hit with many new customers. In Switzerland, this was followed by the launch of the International plan in October – an option for those who frequently travel to the EU and USA.

Lightning-fast same-day delivery

Header image: Christian Walker / Digitec Galaxus

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Tobias Billeter
Head of Corporate Communications
Tobias.Billeter@digitecgalaxus.ch

Making sure employees and media know what's up at Digitec Galaxus is my job. But without fresh air and a lot of exercise, I basically stop functioning. The great outdoors provides me with the energy I need to stay on the ball. Jazz gives me the tranquility to tame my kids. 


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