Join our merchant programme

Boost your sales by joining our merchant programme and selling on the largest online shops in Switzerland. Our attractive merchant programme is a chance to tap into a new sales channel and sell your products under your own name on digitec and Galaxus.

With its range of over 6 million products for pretty much everyone, Galaxus is Switzerland’s largest online retailer. Digitec is Switzerland’s leading platform for IT, telecom and consumer electronics. Both platforms provide informative, inspiring, independent content as well as an active community that shares information and helps each other out.

The power of Digitec Galaxus AG

How the merchant programme works

The sales agreement is concluded directly between you as a merchant and the end customer. Incoming customer orders are forwarded to you – you send the ordered products directly to the customers. Digitec Galaxus AG acts as facilitator within the scope of the merchant programme. We manage your product data, your orders and the entire payment process.

Advantages

Being presented with your own name and brand but fully integrated into our existing online shop means you gain our customers’ trust and extend your reach to every corner of Switzerland. There is no faster and more efficient way to tap into such an established, extensive and loyal client base than with Digitec Galaxus AG’s merchant programme.

We offer more than classic marketplace features:

Marketing

Although all merchants appear with their own name and brand, you have the chance to benefit from Digitec Galaxus AG marketing services. We make it possible to automatically place your products in our personalised newsletter and for our marketing or product management teams to use your products in any marketing activities or campaigns – even if we don’t sell the product ourselves, but via you as a merchant.

Payment methods

Our range of easy and secure payment options are also offered for any orders made within the merchant programme (see payment methods).

Customer service

The Digitec Galaxus AG customer service is also available to customers who order products from merchants via our online shop. Customer service is the first port of call for questions about products, deliveries, invoices, payment modalities and so on.

Returns process

Professional product management

Fees related to our merchant programme

There are no base fees or initial costs for merchants, only variable fees as so-called sales commission on sold products are charged. Therefore, charges are only incurred if you sell products. The sales commission is a fee on a percentage basis. The following table gives you an overview:

The detailed fees on product type level and a general overview on the topic of fees can be found here.

Technical integration

Partial automation (automated transfer of product data only)

Complete automation (automated transfer of product and order data)

Complete automation allows you to connect their online shop or ERP system directly to Digitec Galaxus, requiring no manual work to update data. In addition to the daily export of product data (as with partial integration), you can additionally import and process orders made in the online shop digitec and Galaxus directly in your system. The completion of orders or other order updates are entered in your system and sent to us via an XML file.

Digitec Galaxus AG works closely with the following systems, feed engines and middleware:

Plug-ins for webshops

Middleware and feed engines

In addition to the partners mentioned above, there are numerous other technical integration options. Find more details on technical integration here.

Our customs clearance solution for merchants from the EU

The EU hub is our uncomplicated all-inclusive solution and gateway to the Swiss market. It’s a fully integrated customs clearance solution that allows merchants from the EU to connect to the two Digitec Galaxus AG online shops. This smart cross-border solution can be used both by EU merchants registered in the Swiss VAT register (fiscal representation) and by EU merchants without fiscal representation.

Participation and further details

We don’t open our online shop to just anyone but only to selected merchants whose philosophy, image and quality standards match those of digitec and Galaxus. Please express your interest in joining our merchant programme by filling out the registration form.

Find more information on our merchant programme here.

These documents are regularly updated. We recommend to download the latest version from this page instead of saving it locally.

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