Krome Studios

In January 2025, I sent a bug report for a central function of the website. This report was technically detailed and the bug was reproducible on 3 of 4 different platforms. The enquiry was passed back and forth with standard responses. But on the 3rd attempt, the bug was acknowledged and even fixed and then reinstalled 3 months later... In August I reported it again without receiving an answer... I don't feel taken seriously as a customer. Have you had a similar experience?

  0

The Leuchtturm1917 diaries are not multilingual, I would like to have more choice in French or English. The range is almost exclusively in German. Even if they only talk about the day of the week, it's still a shame.

  0

Great... a great startup is swallowed up and *poof* the company is already bankrupt. What a shame, I hope I'll be able to wear some new Elephbo shoes again one day. I've been wearing my old ones for almost 9 years...

  0

Where can I buy a charging base for my Oneplus 3 watch, I lost mine https://www.digitec.ch/en/s1/product/oneplus-watch-3-4660-mm-smartwatches-54851602

  2

Hello together, I assume many of you are familiar with and dread the provider (third party) Long Island GmbH at Digitec/Galaxus. For all the others: Long Island GmbH is known for asocially high prices (sometimes 250% of the Digitec/Galaxus price - "1") and additionally for cheap Wish crap, which is (of course) also offered for asocially high prices - "2". I am aware that Long Island is not the only provider here (cue Jacob DE, DasWarenhaus), but I find these Wish-like offers very borderline. Now, of course, I ask myself why Digitec/Galaxus allows such offers at all (and now please don't answer with "if the offer is too expensive for you, then don't buy it", dear Digitec employees). Of course Digitec/Galaxus is making a nice profit here, no question. But it really looks like Digitec/Galaxus is more interested in profit than in customer satisfaction. According to your statement, you are "only" the intermediary - "3" - between the offers, but I see you alone in the duty to administer these offers. In addition, "attractive" prices are apparently only a nice-to-have for Digitec/Galaxus - "4" (In the course of a good and profitable cooperation, however, we point out that prices should be competitive and commission and shipping costs should not be added). As already said, these prices are in my opinion simply usury, which is marked as unlawful in the StGB (Art. 157 - "5"). I am not a lawyer, but the following statement already fits the offers of Long Island GmbH: 1. Whoever exploits a person's predicament, dependence, inexperience or weakness of judgement by granting or promising him/herself or another person pecuniary advantages in return for a service which is economically related to the service.(1) Any person who acquires a usurious claim and resells or enforces it shall be liable to a custodial sentence not exceeding five years or to a monetary penalty. 2. (2) If the offender acts commercially, he shall be liable to a custodial sentence of one to ten years. If I am wrong in my assumption here, I would be happy to receive input. So Digitec/Galaxus, I would reconsider publishing certain offers, at least for the sake of the customers. I would also be happy to read your statement on this. Cheers. "1" - https://www.digitec.ch/de/s1/product/logitech-c920s-3-mpx-webcam-10714329?supplier=6385572 "2" - https://www.digitec.ch/de/s1/product/careforyou-quantum-magnetic-resonance-body-analyzer-selbsttest-21351568?supplier=6385572 "3" - https://helpcenter.digitec.ch/hc... "4" - https://partner.digitecgalaxus.ch/hc... "5" - https://www.fedlex.admin.ch/eli...

+59

  144