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Galaxus Deal of the day

View all deals

JAN

19

67 / 9967 of 99 remainingonly 67 of 99 remaining

Sports bags

CHF99.– was CHF125.–

North Face Base Camp Duffel

71 l

Galaxus Live

10:00

Customer feedback

How do customer feedbacks work?

Sadly, my package got lost. However I called the helpline… got a callback almost instantly and a couple of days later an email with the option for a refund or a new order. I selected to reorder provided the order arrived within a week. It arrived within two days. Net, bummed I didn’t get my original order as I needed it for a long trip yet I feel Galaxus did step up and showed appreciation for loyal customers. Thanks.

R. from Geneva per E-mail on 12.1.2025

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