Good day
I have enquired several times and have not received an answer. The Meraki products, I ordered 20 !!! were delivered defective. But I can neither report them as defective nor send them back. What now? What next? Thank you and best regards!

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Answer

The best way to do this is to contact our customer service team directly

https://helpcenter.galaxus.ch/hc/de/requests/new. 
Your enquiry can then be checked individually. Unfortunately, we have not been able to find a request from your customer account.

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Question about Meraki Harvest moon

Good day I have enquired several times and have not received an answer. The Meraki products, I ordered 20 !!! were delivered defective. But I can neither report them as defective nor send them back. What now? What next? Thank you and best regards!