Questions about Playmobil Big princess castle

I have a voucher but cannot use it. It keeps telling me the wrong code.

Are these headphones having microphone?

Unfortunately, we received lock with one missing element - a missing balcony. Where can I get spare parts?

Are the additional items that are on the package included or do you have to buy them separately? Thank you

How can it be that this lock cost 122 just a few weeks ago, then 130 and now 176, mind you, without offers such as the discount campaign that recently took place. I have no understanding whatsoever and not only you but the whole of Switzerland is ruining its own business, which is exactly why so many people go to neighbouring countries. I am always willing to pay a Swiss surcharge, but this is a rip-off and no one will put up with it.

Hello how high and wide or long is the playmobile playset. it can't be 500cm, can it?