CHF170.–
Gardena RollUp
35 m
Questions about Gardena RollUp
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Galaxus
1 year ago
Helpful answer
You can insert a longer hose into the Gardena RollUp hose box by replacing the existing hose with a new one. To do this, carefully remove the old hose from the hose box and roll up the new hose so that the roll-up mechanism works correctly. Please note that the hose box is designed for a specific hose length and a hose that is too long may not be able to be fully rolled up.
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Former employee
4 years ago
The only difference is the coloured ring on the article.
There are various adapters for the tap... but you can't replace the hose.
Former user
4 years ago • purchased this product
purchased this product
Have a look at Gardena or ask there.
I assume that they are not available individually.
Yes, no problem. We first mounted the holder and then put the box on. That way you can take the box down in winter.
Former employee
4 years ago
Only the colour differs, the price may vary accordingly. Also depending on supply and demand or availability of the goods.
This item is a hose box with an automatic winding mechanism and 20 meters of hose, so it covers a radius of about 20 meters from the water connection.
Level of difficulty: Easy to moderate (15–20 minutes)
Gardena sells the official spare part:
Hose guide (part no. 18515-00 or similar) → approx. 25–30 CHF.
How to do it (general steps):
Buy the correct part number from the Gardena website or from a retailer.
Completely empty the RollUp’s hose.
Open the housing (usually a few Torx screws or clips).
Remove the old hose guide (it is often clipped or screwed in place).
Fit the new hose guide in the same position.
Reassemble the housing.
Most RollUp models (S, M, L, XL) offer fairly easy access to this part, as it is a component that wears out or breaks over time (especially if the hose rubs against it a lot).
Please get in touch; we’d be happy to look into it:
https://www.galaxus.ch/help
You have a two-year warranty...
Galaxus
2 months ago
Helpful answer
The mounting plate dimensions are 11 cm in width and 30 cm in height. This information comes from a customer question about the Gardena RollUp wall bracket on Galaxus. Note that another user measured the distance from the top holes to the bottom hole as 31.5 cm, which is slightly different. The bracket has 3 holes for screw fastening, with the two upper holes spaced 11 cm apart.
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According to the available information, it is the same product offered by different suppliers. This explains the price difference. However, we will gladly check this and adjust the information if necessary.
Galaxus
2 months ago
Yes, this product (Garden Hose Box RollUp M with Ground Spike) includes the ground spike. The ground spike comes with a metal stand and can be easily screwed into the ground. Additionally, an assembly aid (assembly rod) is included to make screwing in the ground spike easier.
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Helpful answer
The outer diameter is approx. 16 mm
Galaxus
2 months ago
Helpful answer
Yes, the 1.5 m connecting hose can be extended between the tap and the hose box. Gardena states that this extension is possible, provided you use a hose that is compatible with the connection system to ensure a secure connection.
The assembly is designed to be installed in such a way that the hose can be unrolled correctly, ideally at an angle of around 45°.
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I have looked into this and the wall bracket is available as a spare part. Unfortunately, we do not stock it and are unable to source it, as none of our suppliers has a suitable product to offer us. To help with your search, here is the spare part number: 18620-00.600.11
Helpful answer
The white RollUp line from Gardena is not a completely new technology, but a revised generation with several small improvements compared to the older series.
Helpful answer
The 11 mm hose was deliberately chosen so that the RollUp system remains compact and the automatic retraction works reliably. Nevertheless, the external connections correspond to the Gardena Original System (1/2") so that standard fittings are compatible.
In the images of the product on Galaxus, there is one picture showing all the dimensions.
Helpful answer
Yes, the GARDENA Garden Hose Box RollUp M (20 m) can be removed from the ground spike after installation.
Galaxus
4 months ago
Helpful answer
Yes, the scope of delivery includes the hose box, a connection hose and the ground spike.
Also included: 20 m garden hose (11 mm diameter), assembly aid or assembly pole, garden sprayer and original Gardena system parts such as connectors.
Automatically generated from the .Unfortunately we do not have technical support. Please contact the manufacturer directly: Link: https://www.gardena.com/ch-de....
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