What I like about this toaster is it has serviceable parts (environmentally friendly). I now need to replace the timer which sticks (fire danger). Why can I not get this 20chf part from Galaxus? There seems to be currently nowhere in Switzerland that sells Dualit parts.

Question

Accepted Answer

I love my my Dualit bought in 1987 and wanted to restore it.
Dualit UK still has the spares , but doesn't ship outside UK. They gave me the address of their service partner in Germany:
www.tba-hausgeraete.de
TBA ships in the EU, but not to Switzerland.
I will pick up my parts today in my mailbox in Germany (europaketshop).

Answer

Unfortunately, we cannot offer the individual parts. Maybe the manufacturer can help you out in this case. If you can't find a solution, we kindly ask you to contact our customer service directly, so they can check if there's a solution.

https://helpcenter.galaxus.ch/hc...

https://helpcenter.galaxus.ch/hc/de/requests/new

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Question about Dualit 2er Vario New Gen chrome

What I like about this toaster is it has serviceable parts (environmentally friendly). I now need to replace the timer which sticks (fire danger). Why can I not get this 20chf part from Galaxus? There seems to be currently nowhere in Switzerland that sells Dualit parts.