Unfortunately, you sent me the wrong product. It doesn't fit my major, even though it's in the description. So I sent it back and you didn't even refund me the full price. I think it's really bad customer service to make the customer pay for your mistake. Fail.

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Please excuse the unpleasant experience. In the case of incorrect deliveries or incorrect descriptions, we will of course assume the return costs and will accordingly not make a deduction for the opened packaging. However, the system does not recognise this automatically, so please feel free to contact our customer service: https://helpcenter.galaxus.ch/hc/de/requests/new.

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Question about Kenwood Dicing machine KAX400PL

Unfortunately, you sent me the wrong product. It doesn't fit my major, even though it's in the description. So I sent it back and you didn't even refund me the full price. I think it's really bad customer service to make the customer pay for your mistake. Fail.