
CHF349.–
Solis Gelateria Pro Touch
CH plug
Solis Gelateria Pro Touch
CH plug
Under return and guarantee it says: 30 days right of return - unopened This product can only be returned in unopened condition. This means that if I open the package and the ice cream maker does not work, I cannot return it?
No, that would be brand new. This device has a 1-year guarantee. Have you also asked the question at Galaxus?
What does the warranty have to do with returning a product?
You can return the device unopened for 30 days. If the unit is defective, you have a 2-year warranty from the date of purchase!
If the original packaging and all accessories are still present, the right of return should be guaranteed.