Midea PortaSplit (42 m², 12000 BTU/h)

Midea PortaSplit

42 m², 12000 BTU/h


Question about Midea PortaSplit

Avatar

2 months ago

Not a question, but a point to note: The first version (2024/25) has a rather unsightly design flaw. The filter in the condensation tray inside the unit was designed with too fine a mesh. As a result, dirt accumulates there over time (probably more quickly if you have pets), which then gets trapped. The consequence is that the condensation can no longer be pumped out. The inner tray fills up and the appliance then displays the error message ‘P1’. After manually draining the water from the bottom right-hand corner, this error message disappears. Midea has confirmed to me that this is a ‘technical issue’ and that the appliance can be sent in for repair under warranty. This is, of course, rather inconvenient at over 35 degrees. But I’ll sort it out as soon as it cools down a bit. Opening the Midea unit yourself to clean the filter whilst it’s still under warranty is not recommended, as this will void the warranty. After that, I suppose you could give it a go. I thought I’d mention this here in case others have noticed the same thing. The newer version (presumably from the 2026 production year onwards) shouldn’t have this problem anymore. Whether they’ll fit this one in during the repair, I’ve no idea. It would be nice if they did, though. Otherwise, you’ll just have the problem again sooner or later. We’ll see.

Avatar
Avatar

1 month ago

Helpful answer
Thank you for this information.
How did you find this out?
Avatar

1 week ago

Since I cannot expect a warranty service (self-import / purchase from Amazon / no repair in CH by Midea), I removed the affected filter myself. So far, no problem. (Picture available). Currently, a request is pending with Midea for the delivery of a new filter type.

The system has been running without a filter for a week without problems, and I just hope that nothing gets lost in the hose. So far, I've been lucky...
Could Digitec/Galaxus supply a sieve?
Avatar

2 months ago

Thank you very much for sharing your experiences with the Community. This is certainly useful information that will no doubt help others.