I've just received the microwave, I plug it in, set the time and test it empty. After 3 seconds I hear a loud arcing noise, I don't know if it's normal or a fault but it's clearly not reassuring. I want to make this clear because if there's a problem in a few days' time, at least Galaxus will be aware of my questions about this product. I've taken a video and you can hear the noise if you need to.
Lucas Breithaupt
1 year ago
Helpful answer
If you haven't already done so, we recommend that you contact our Customer Services department. We will try to clarify the situation and offer you a solution: https://helpcenter.galaxus.ch/hc...

Question

I've just received the microwave, I plug it in, set the time and test it empty. After 3 seconds I hear a loud arcing noise, I don't know if it's normal or a fault but it's clearly not reassuring. I want to make this clear because if there's a problem in a few days' time, at least Galaxus will be aware of my questions about this product. I've taken a video and you can hear the noise if you need to.

1 year ago

Helpful answer

If you haven't already done so, we recommend that you contact our Customer Services department. We will try to clarify the situation and offer you a solution: https://helpcenter.galaxus.ch/hc...

Accepted Answer

If you haven't already done so, we recommend that you contact our Customer Services department. We will try to clarify the situation and offer you a solution: https://helpcenter.galaxus.ch/hc/fr/requests/new

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