I bought the pretzel iron 2 days ago. When I took the product out of the original packaging and opened it, I clearly noticed that certain parts were not quite firmly connected to each other.
Is this a known quality issue with the product? What do you recommend?

Question

I bought the pretzel iron 2 days ago. When I took the product out of the original packaging and opened it, I clearly noticed that certain parts were not quite firmly connected to each other. 
Is this a known quality issue with the product? What do you recommend?

Answer

I had no problem with the device, it was also very well packaged. If your device seems strange to you, I would complain to customer service or send it back.

Answer

Sorry, I had / have no problems with the device.

Answer

Hello, as far as I'm concerned, everything was fixed correctly and this may have been a fault with the product when it was dispatched. 
I'm very happy with it

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Question about Trisa Classic Bricelet

I bought the pretzel iron 2 days ago. When I took the product out of the original packaging and opened it, I clearly noticed that certain parts were not quite firmly connected to each other. Is this a known quality issue with the product? What do you recommend?