Hello, my wife has just bought this model from you. Unfortunately, it was supplied with a Schuko plug. What the hell do we do with Schuko plugs in Switzerland? At least one adapter would be appreciated or at least a clear instruction in the product description.... Too bad...
Is it possible to get an adapter free of charge on presentation of proof of purchase?

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Oh dear, we usually automatically include a suitable fixed adapter with devices with earthing contact plugs - I'm sorry that an error has occurred here. Our customer service will of course send you the correct adapter free of charge:
https://helpcenter.galaxus.ch/hc/de/requests/new

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Question about Philips FC9744/09 PowerPro Expert