Questions about Dreame X50 Ultra Complete

How long does it take until it is finally ready for collection?

Hi, Unfortunately I often read that the rollout was too early and the robot performs very strange actions, obstacle detection doesn't work or that the app is very bad. In general, the opinions on the net are clearly peppered with the fact that the robot is very bad. If you ignore the clear Marketing poses. As this is the only robot so far that can overcome the many thresholds (up to 5cm) in my home, I would like to buy it. However, I don't want to spend so much money on a machine that has so many faults. For the money, the machine has to do what it promises. Unfortunately, I can't see any mention from the manufacturer that they have recognised the problems or that they want to do something about them. Do you have any information with a guarantee for a comprehensive firmware update? Otherwise I'm waiting for the competition... There isn't much competition at the moment when it comes to climbing robots.

Is there a difference to the black Dreame X50 Ulta Complete? This model (white) does not have the word "Complete" in its name.

I don't have WLAN in my home. Do I need a network or can I also control/operate the robot hoover this way? Many thanks in advance for an answer.

The white Dreame X50 has a 24-month warranty, the black one 36 months. Is this a mistake or does the black one really have a longer warranty?

Can anyone tell me whether the wiper pads are made of microfibre or what material they are made of? If microfibre, does anyone have any accessories without microfibre? Our wooden floor has recently been oiled and we have been told that we can no longer use microfibre cleaning utensils.

How does the charging cable look and how long and thick is it? I'm thinking about getting it but need to figure out a good place for the base station first.

Does the Dreame X50 see a cat's vomit?

Who knows the problem? Abnormal water level in the washboard? We have had the hoover for 3 weeks and for 1 week we have had the following problem.

How does the x50 Complete cope with pet hair? I have two cats and they lose a lot of hair when their fur changes...

I would like to know the exact dimensions of the charging station. I can find the dimensions: - Height: 59cm - Width: 45.70cm - Depth: 35cm I would like to ask if anyone can tell me the exact depth of the top section, i.e. without the ramp. Unfortunately, I can't find any exact details. I would like to know this in order to be able to estimate how far away from the wall my sofa needs to be placed in order to be able to store the charging station behind it, while leaving more space for the ramp under the sofa. Thank you

I can't find the accessory bag in the scope of delivery, which is included with the "complete" model (as shown in the pictures). Is it ultra "complete" or not?

Hello together Can the fresh and dirty water tank which is integrated in the robot and is automatically emptied by the docking station also be removed? On the Roborock I have now, the dirty and fresh water tank cannot be removed. I don't even want to know what the inside of the device looks like. :-)

The manufacturer gives a 3-year guarantee on the device, why is digitec reducing this to 2 years?

Is it possible to add and control the X50 with the "Xiaomi Home/Mi home" application instead of the Dreame application? Ist es möglich, den X50 mit der "Xiaomi Home/Mi home"-App anstelle der Dreame-App hinzuzufügen und zu steuern?

How wet can it clean max? With my Roborock S8 pro ultra, thorough cleaning is simply "normal" wet. How does it remove dried dog drool from the tiled floor, has anyone had any experience?

Does anyone have any experience with high gloss tiles? I would be very grateful for any feedback. Does the appliance leave streaks after a mop?

Is there any update on the delivery times? I’ve been waiting almost a month.

how often you need to change the water?

Is the Dreame X50 suitable for natural stone floors? I am concerned that the mopping pad will wear very quickly and heavily on this floor.

Hello is it possible to fill/empty the fresh water tank and waste water tank by hand or is it only possible with a water/waste water connection?

Does anyone have experience with cat sand? We have the Samsung Jet Bot AI+ robot hoover, unfortunately it struggles to vacuum clean and leaves the cat sand behind.

I'd like to order the Dreame X50 ultra complete, but I'd like to know how delivery works because it's apparently not possible to collect it from a Digitec shop. Once I've placed my order, can I set a delivery date to make sure I'll be able to collect it? How did the delivery work out for you?

When will this be available in white colour?

Can the Dreame X50 cope with slightly uneven stone slab floors?

Is a separate 2nd charging station available?

I have a router that broadcasts Wifi in my home and every evening I switch this Wifi off. After it is switched on for the first time, will the DREAME X50 ULTRA automatically reconnect (without any manipulation) each time I switch the router's WiFi back on?

On the topic of cleaning agents: The original cleaning agent from Dreame is good - but unfortunately far too expensive. What alternatives are there? Important: The detergent is not added to the water manually, but is mixed automatically in the charging station. This means that the Dreame X50 (like the X40) has a special small tank into which the detergent is poured. The robot then doses the correct mix of water/detergent automatically. Unfortunately, I can't find any information from any detergent manufacturer as to whether it is suitable for this type of automatic dosing. Do you have experience with other detergents? Can you recommend alternative products that won't damage the Dreame X50? Or is there even an inexpensive way to mix your own detergent?

What is supplied with the X50 Ultra Complete? For example, the wiping pads, are there really only 2 as described in the scope of delivery?

Hi, I would like to know how high the door threshold can be that the device can overcome. For example, can it overcome a door threshold of 3.5 cm? If not, what is the maximum height it can overcome?