How often does a product of this brand in the «Robot vacuum cleaners» category have a defect within the first 24 months?
Source: Digitec Galaxus
7.Xiaomi
5.9 %5.9 %
8.Ecovacs
7.3 %7.3 %
8.Mova
7.3 %7.3 %
10.eufy
7.7 %7.7 %
10.Shark
7.7 %7.7 %
Warranty case duration
How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?
Source: Digitec Galaxus
7.Ecovacs
9 days9 days
7.Medion
9 days9 days
7.Mova
9 days9 days
10.Dreame
10 days10 days
11.Roborock
11 days11 days
Return rate
How often is a product of this brand in the «Robot vacuum cleaners» category returned?
Source: Digitec Galaxus
1.Dreame
2.5 %2.5 %
2.Mova
2.8 %2.8 %
2.Roborock
2.8 %2.8 %
4.DJI
2.9 %2.9 %
5.TP-Link
3.1 %3.1 %
Source: Digitec Galaxus
Translation: machine translated
Very good80/100
Heise onlineSingle testReleaseJuly 2026
Washing the mops in 100-degree hot water
very powerful suction with 30,000 Pa
Supports 2.4 and 5 GHz WLAN
Features that raise privacy concerns are disabled by default
Navigation can be a bit confusing at times; the robot pauses for no apparent reason
Obstacle avoidance is not always reliable, even when obstacles are detected
