I understand that it has 100 days of trial, however in the"Returns" section says it has 30 days trial. Could you please confirm that?
If we want to return it, where has to be sent to? To Galaxus or Bico?
Thank you!!!

Question

I understand that it has 100 days of trial, however in the"Returns" section says it has 30 days trial. Could you please confirm that?
If we want to return it, where has to be sent to? To Galaxus or Bico? 
Thank you!!!

Accepted Answer

If you want to try the mattress within those 100 days, you have to send it to bico (but make sure at bico first).
The 30 days of galaxus are their normal return policy, BUT if you open a product or even try it you have to pay around 10% of the price because they have to resell it as "used". So i would ask directly at bico first or at the galaxus customer service :)

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Question about happy Up

I understand that it has 100 days of trial, however in the"Returns" section says it has 30 days trial. Could you please confirm that? If we want to return it, where has to be sent to? To Galaxus or Bico? Thank you!!!