The mattress could slip on the bed as the bed frame does not have a special frame to hold the mattress in place. However, the bed is fitted with a slatted base, which normally helps to keep the mattress in place. If you still have problems, you could consider additional measures to secure the mattress.
Good evening
Unfortunately the only possible thing to do is to grant permission for a slower delivery
(approx. 2/3 days longer).
For further questions please contact digitec/galaxus AG at
0445759500
I have a first-generation Xiaomi Mi Robot, and it barely got under the bed. I then attached an adhesive felt to each leg and since then it can go under the bed without any problems - and it's also better for the floor.
Due to different suppliers and delivery conditions, there may be price differences compared to other suppliers. We always try to set a price in line with the market, but this is not possible for all products.
I'm sorry to hear that. Unfortunately we can't give any information about orders and for this reason you would have to contact our customer service directly. Here you can find our contact information: https://www.galaxus.ch/de/information/contactinformation
I just received the bed and I asked myself the same question as I live on the 5th floor without a lift. I have scanned the instructions for you, here: https://drive.google.com/file/d/1XuNiR7E8mq2yC7WvdHup0sDS6LG997i3/view?usp=sharing . There are a lot of wooden dowels that you have to assemble with glue, but the bed should be stable enough without glue. The slatted frame should also not be fixed with nails. You cannot use a cordless screwdriver because the screws can only be tightened with a right-angled spanner.