Question about Philips Fidelio B97/10

4 years ago

The delivery time is constantly being pushed back. Today my order is delivered after tomorrow, i.e. on 15 February, whereas yesterday the deadline was tomorrow at 12:30. If I click on the sound bar I see that the deadline is 18 February.

4 years ago

The Community is made for claims concerning the ownership and use of products.

We understand your dissatisfaction, this is quite normal and we are truly sorry for the circumstances incurred. It is not in our interest to disappoint our customers with delayed deliveries.

Indeed, the delivery time is supposed to inform you, as accurately as possible, of the time you should expect to wait before receiving the item, once it has been ordered.

However, please note that this time is based on information provided to us by our supplier. Unfortunately, it is not uncommon for suppliers or manufacturers themselves to be unable to meet their deadlines and therefore delay the delivery of your item. This is why our website states that we can never guarantee a delivery time.

We should receive a supply within a few days.

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Question about Philips Fidelio B97/10

The delivery time is constantly being pushed back. Today my order is delivered after tomorrow, i.e. on 15 February, whereas yesterday the deadline was tomorrow at 12:30. If I click on the sound bar I see that the deadline is 18 February.

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