Mobile subscriptions + SIM cards

Hello dear Galaxus Mobile Community I switched from Swisscom to Galaxus Mobile after more than 20 years. The reason? Price...very simple. Now, after just under 1 month....am somehow extremely dissatisfied. The reception is extremely, really extremely bad. Where I used to have reception of 5 bars (I live in the city of ZH), I now have just under 1 bar. This continues....even at the railway station. Yesterday I wanted to send something via WhatsApp...didn't work, had to go back up so I could send the photo. I understand that I get what I pay for, but it's so bad??? Dear Galaxus Mobile employees: did you really make such a bad deal with Sunrise? In any case, I'll have a look around now....

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Can I take out a 1-month extension to a flat-rate subscription to be able to send text messages without changing SIM?

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Does this company still exist? I can no longer access my SIM cards via the app. I urgently need EU data, prepaid

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Hello sir and madam can you tell me the sim drawer samsung galaxy s23 ultra green sm-s918B

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I have interposed a credit card with galaxus. Will the amount be debited automatically? I can also pay by payment slip via the bank. I need an IBAN number for this.

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I have had no broadband reception since Friday (26/01/2024). When I checked the device, it said that there was a problem with an update. I had to reset the Nighthawk to the factory settings. But the IP was then set to 192.168.1.1, I'm not quite sure but I thought the IP was 10.0.0.1 and the subnet addr: 255.255.0.0. But even with this setting I still get no network. What is wrong and what are the correct settings?

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we have a digitec contract with phone number: this number doesn't register to the mobile network. The bill is already paid so not sure what is the cause of this. If anyone can please help me with this? I can't find a customer support number to call and find out what is the issue with this company phone.

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I've had this plan for 1 month and since then I've had reception problems and can't talk to anyone without interruption, whereas before I never had any problems with Swisscom. I advise you all to keep your hands off this toy subscription! I often have no bars for telephony and only H reception. Insta on the road impossible. Sometimes even photos on Whatsapp are already impossible. I'd rather pay a bit more and then I can use my mobile... this plan is really not for young people! Sorry,.I am more than just disappointed. The support could not help me, I have now cancelled!

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Hello digitec team, I just wanted to ask if you can activate the iot card directly in a store? Sincerely JJ

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I bought 2 Digitec Connect codes for CHF 100 each during the BlackFriday promotion and cannot redeem them because only 1 code from the same promotion can be redeemed per SIM. Does anyone have the same problem and want to exchange the codes?

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Hello digitec, currently your IoT Digitec SIM cards are less IoT and more Data Only SIMs. Why are you marketing them alienated from their purpose? I activated my SIM without you specifically stating it and found that it is completely unusable for IoT. You do not currently support any of the typical IoT standards such as NB-IoT CAT-NB or LTE-M / CAT-M. However, I could only know this after the SIM was purchased, activated and then did not work. I found what I was looking for in the FAQ on the Digital Republic website. If IoT as a name marketing technically brings you the customers, then please clearly distinguish it in the product description and say what it can not do although the product title suggests it. Do you have SIM cards that support real IoT standards?

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https://www.digitec.ch/de/s1/product/digitec-connect-mobile-abo-gutschein-12-monate-grundgebuehr-mobile-abo-sim-karte-14097134 I bought 2 for myself and didn't read the fine print "Only 1 code of the same promotion can be redeemed per connection." That's why I would sell a voucher. TWINT only. First come, first served.

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Hello, can anyone tell me where I can find the password for call barring?

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Dear Community Perhaps someone has a similar problem or can reproduce it with their own Digitec Connect subscription. Digitec Connect Support and the manufacturer of the mobile phone don't know what to do, but it worked with the previous provider (Sunrise). The initial situation is as follows: The call waiting function is activated, an outgoing call is already active. Expected event: When a new incoming call comes in, it should now knock. Real event: The caller is forwarded to the mailbox, I do not receive an SMS about the "missed call". Mobile phone: Sony Xperia 1 II Operating system: Android 11 As a test, I also tried it on my old mobile phone - it doesn't work there either. Has anyone had similar experiences? Does anyone know a solution? Kind regards

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Hi, is there any data plan for my apple watch 5 GSM ? ideally a prepaid version / standalone or with separate number from my iphone Thanks!

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Hello. In your PDF of the offer description there is still a 50/25 Mbps down-/upload subscription for 20.- p.m., is that no longer available? Unfortunately I can't find it in the shop. Merci. https://static.digitecgalaxus.ch/Files...

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Is it at all possible to follow an event visually and acoustically via the mobile internet, which I would like to log into via a link, with a data SIM solution? And if so, what data volume should I expect (3 hours)? I would be extremely grateful for any experience in this regard. Many thanks in advance pdauZ

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I have a subscription. I am roaming and only 1 g is not enough. How can I buy an extra 1 g? My number 077*******

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Good day Is it possible to block the 0900 analogue Sunrise subscription numbers? Thank you very much for an answer.

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See title :D

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Good day Digitec Can Digitec do this for me? Where can I find the cancellation form? Many thanks, Greetings, Dieter Sorry, it's done! Found the info: How can I switch to digitec connect? Simply register at connect.digitec.ch. In the registration process, we will ask you if you want a subscription with a new phone number or if you want to keep your current phone number. If you want to keep your current number, we will initiate the cancellation of your subscription with your current provider and organise the number porting.

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It would be great if SIM cards with unlimited data were offered here.

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Good morning I am going on a cruise in the Canary Islands region at the beginning of March. But now I am looking for a data sim card with plus or minus 1GB for my mobile hotspot. It should be possible to do whatsapp messaging and internet telephony. Does anyone have any recommendations? Thanks for your help Rob

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