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Now available: Select your delivery day of choice

Since early June, our customers can select their preferred delivery weekday. So there’s no more missing the postman! This service is available for all parcel deliveries made from our own warehouse.

Does the following sound familiar? The price was fantastic and the delivery superfast. It would have been perfect if the postman hadn’t delivered your parcel on the exact day you weren’t in. To avoid such annoyances, galaxus.ch has now introduced a service that allows you to select your preferred delivery days. Products from our own warehouse are delivered on the days that best suit you – from Monday to Saturday.

This is how it works

  • Delivery for products available from our central warehouse is now available from Monday to Saturday on your weekday of choice. To see which products are in stock at our own warehouse, simply click on “availability” on the respective product page in our online shop.

  • Select your preferred delivery day for every order you make: Go to "delivery options" in the checkout area of our online shop to select the weekday that is the most convenient for you. Naturally, you may also select several delivery days.

  • If a speedy delivery is more important to you than a delivery on a specific weekday, there is no need to select a specific day. In this case, we will carry out the delivery at the earliest possible.

  • Please note: Many different factors affect product shipment. For this reason, we cannot always guarantee delivery on your preferred delivery day. If we are unable to meet your request within the first 7 days, your order will be sent in the second week at the earliest possible date. Packages that weigh over 30 kilogrammes are excluded from this service. These will either be sent as bulky goods (no delivery on Saturdays) or our logistics partner will contact you to arrange a delivery date with you.

Select your preferred weekday(s) from Monday to Saturday under "delivery options" in the checkout area of our online shop. Several preferred delivery days may be selected.

User

Lino Bugmann

Spending Saturday afternoons in crowded department stores? Not my idea of fun. Online shopping? Now you’re talking! Writing, notifying, informing, sending, asking, replying, talking…? That’s my daily business.

7 Comments

User lulzim.kryeziu

das ist der grösste witz!!!! ich warte seit dem 6.6.16 auf meine betten. trotz bestätigung der kostenloser lieferung am samstag ist es bis heute nicht geliefert. nun möchte galaxus auch nicht die transportkosten übernehmen. mein geld wird behaltet die ware nicht geliefert!!!

04.07.2016
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User Lino Bugmann

Lieber Lulzim. Die Betten übersteigen die Standardpaketmasse (bis 100x60x60 cm und 30 kg) der Post. Deshalb müssen wir die Betten als Sperrgut verschicken. Sperrgutlieferungen sind aber leider sowohl von der Samstagslieferung als auch von der Terminlieferung ausgeschlossen. Wir haben diesen Hinweis unter «Achtung» im obigen Artikel ergänzt. Meine KollegInnen vom Kundendienst werden sich mit einem Lösungsvorschlag bei dir melden. Beste Grüsse. Lino

06.07.2016
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User lulzim.kryeziu

ist nicht mehr nötig. dieser zusatz ist auf grund meiner peoblematik hier hinzugefügt worde. nach 4 wochen habe ich die bestellung stornieren lassen.

06.07.2016
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User didierkarine

Question : si le colis est plus de 30kg est-ce qu'il y a des frais pour la livraison faite par la poste?

14.08.2016
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User Anne Chapuis

Bonjour Didier, non, en principe nous livrons gratuitement. Ceci est valable pour toutes les livraisons jusque devant la porte. Les éventuels services d'installation sont payants.

18.08.2016
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