You're not connected to the Internet.
Company news 1057

Galaxus crowned «Swiss E-Commerce Champion 2017»

On Wednesday, 31 May 2017, the Swiss E-Commerce Awards ceremony took place in Zurich. Winning the main award as well as two category prizes, Digitec Galaxus was the night's absolute winners. We’re delighted about this achievement!

With 600 attending guests, no chair was left empty at the Kaufleuten venue in Zurich when the awards for the best online retailers in Switzerland were presented. The independent expert jury of 16 members had assessed over 150 applications before deciding on the winners in 14 different categories.

To our great delight, we were presented with the main award as well as two category prizes! Not bad considering this was the first year that Galaxus entered the competition.

The photo gallery above shows Florian Teuteberg (CEO of Digitec Galaxus), Hendrik Blenken Blijdenstein (CPO), Martin Walthert (CMO), Stefan Fraude (Head of Marketplace) and myself as Head of digital Marketing. The pictures were taken on stage and in the studio where we were joined by the award sponsors.

A few details on our awards:

B2C - Home & Living

Our wide range of products was one reason why the jury chose Galaxus as winners. Also, as mentioned in the laudation, “what sets this Swiss online shop and market place apart is its extensive selection, expertise and large scope. The active community is a remarkable and unique feature which adds great value to the online shop. The jury has decided to reward this progressive strategy and give Digitec Galaxus the first prize.”

Curation, Social and Content Commerce

We’re very aware that our community is the centrepiece of our platform and would like to thank every one of our active customers! The jury continued to praise us for our “authentic product reviews and useful discussions which inspire sales and present high-quality and topical user-generated content. And it doesn’t end here: Posts by Galaxus employees are full of valuable tips, inspiration and recommendations regarding a variety of topics, innovations and offers. Galaxus has managed to wow the judges in all respects.”

Swiss E-Commerce Champion 2017

Finally, the moment arrived: All shops that had received awards on the night were named again and had high hopes to win the main prize. The tension started to grow as more and more company names disappeared from the screen. Ours was still there, so we were still in the game. And then it happened: we outranked Zalando and won the main award, adding to the outstanding praise we’d received earlier.

These were the exact words of the laudation: «The 6th Swiss E-Commerce Champion has already received two prizes tonight. And the winner is: Galaxus! From 150 applications, the expert jury has chosen the best ones for the six main categories and the special category. Their choice for the best online shop in Switzerland, the Champion, is – without discussion – Galaxus from Digitec Galaxus AG. The winner excels with its social commerce strategy, highly topical user-generated content, extensive selection, high expertise and large scope.

The jury agrees: with its outstanding achievements, Galaxus absolutely deserves this prestigious award. Congratulations to the Swiss E-Commerce Champion 2017!»

Thank you very much!

We would like to thank the jury for their praising words, as well as our customers and our employees who all play a major role in creating a lively community and offering such qualitative content in our online shops. This makes us happy and pushes us to enhance our platform permanently. In a year’s time, when the award is presented again, the standard will surely be even higher. And no retailer has ever managed to defend the title…

Images: Swiss E-Commerce Award

User
I’m passionate about observing the development of the digital environment – particularly when it comes to the countless exciting and interesting challenges and changes it has in store for our society, our everyday lives and businesses. Apart from that, gaming has been a part of my life since I first started out at Digitec Galaxus as well as IT in general, travelling, sports, concerts and good food.

10 comments

User taconaut

Congrats, Ihr macht einen guten Job! Sei es mit dem Internetauftritt, dem Kundensupport oder mit rascher Lieferung. Ein weiterer Punkt, der einen grossen Symapatiefaktor gibt, sind die oft gut geschrieben und nicht stieren Posts zu diversen Themen.

02.06.2017
Report abuse

You must log in to report an abuse.

You must be logged in to reply to a comment

User meieron

Wäre dies ein unabhängiger Preis UND müsste man nicht Geld bezahlen um mitzumachen, hätte das Ganze vielleicht auch einen Sinn. So machen nur die üblichen Grossen mit, während kleine und eventuell viel innovativere Firmen gar nicht teilnehmen. Sorry aber ein Bezahl-Preis ist wenig wert!

05.06.2017
Report abuse

You must log in to report an abuse.

You must be logged in to reply to a comment

User mimi_gotteron

Das isch aber e armuetszügnis für die andere! Artikel wome bstellt het wärde nid glieferet will si nid verfügbar sind. Es alternative wird nid unkompliziert abote und es wärde Versandbesätigungsmail verschickt mit Post Tracking Informationen vo anderene Artikel. E riese gnusch eifach. Trurig...

02.06.2017
Report abuse

You must log in to report an abuse.

User Anonymous

Wenn der bestellte Artikel nicht verfügbar ist, wundert es mich nicht, dass nichts geliefert wird und vielleicht gibt es ja gar keine "gute" Alternative oder man könnte es auch aus einem anderen Blickwickel betrachten. Es gibt auch Kunden, die sich nerven, wenn man ihnen eine Alternative anbietet. Man kanns halt nicht allen recht machen.

Finde dass Galaxus so ziemlich den besten online Shop hat, den es gibt. Auftritt, Sortiment, Community, Preise und (sofern verfügbar) Liefergeschwindigkeit

02.06.2017
Report abuse

You must log in to report an abuse.

User mimi_gotteron

Man sollte die Fakten kennen bevor man ein Stuss schreibt Der Artikel war waerend einer Woche verfügbar, dann kam die Meldung kann nicht geliefert werden. Und doch es gab ein alternatives Produkt, gleiche Marke, gleiche Funktion und gleicher Preis. Aber man war zu unflexibel bzw. zu Arroganz am Telefon. Man haette es sehr einfach richtig machen koennen aber dafür haette es Bereitschaft benoetigt seitens Galaxus. für mich ein Totaler Fail der Laden

03.06.2017
Report abuse

You must log in to report an abuse.

User Anony

Nicht alles ist perfekt, doch vieles ist ziemlich gut.

05.06.2017
Report abuse

You must log in to report an abuse.

User sveng1991

Und trotzdem bist du immer noch da... Punkt für Galaxus. ;-)

07.06.2017
Report abuse

You must log in to report an abuse.

User Anonymous

@mimi-gotter wenn du alles so "fail" findest, dann eröffne doch einen online shop. Offenbar weisst du ja ganz genau, wie man es machen muss und wie man alle Kunden "ganz einfach" glücklich machen kann. Wenn du es besser hinkriegst, dann wirst du vielleicht nächstes Jahr mit dem swiss e-commerce champion gekürt. Simple as that oder?

08.06.2017
Report abuse

You must log in to report an abuse.

You must be logged in to reply to a comment


Please log in.

You have to be logged in to create a new comment.

Corporate logo