Terea

Galaxus claims "Order by 9 p.m. today, receive your delivery tomorrow If you order by 9 p.m. on a weekday, we’ll dispatch your order that day as long as the items are in stock in our main warehouse. Your order will normally arrive the next working day (including Saturday, if you’ve allowed Saturday delivery in your account). Each product page features real-time information on availability." But this does not apply most of the time. Several orders now were delivered the day after tomorrow, even not during holiday season. This is annoying and was one of the strength of Galaxus. No explanation either why items in stock are not delivered right away...

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Hello, I recently bought a bicycle derailleur on the Galaxus.fr website. The product was in stock when I bought it online. Now the order shows a delivery date between 9 and 12/9 and also the words "Ordered from supplier", which I'm wondering about. Could this mean that the product is not necessarily in stock with the supplier? Thank you for sharing your experience.

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You ask a question to customer service and after a relatively short time you get a very polite answer from a customer advisor. If you want to reply to the answer by e-mail, perhaps to find out more details, you get a generated reply asking you to use the Digitec assistant and the whole procedure starts all over again.Sorry, but what kind of stupid system is this if you can't reply directly to the customer advisor by e-mail.I've never experienced anything like it anywhere else.

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Hi..i'm looking for an air headset that automatically switches off from standby and connects when i put the headsets on the table and not in the case...and then put them in my ear... i had a few from cellularline 1 month ago..are broken...and the two new ones from different brands don't connect when i want to switch them on manually...they always have to go in the case....the old cellularline headsets..i had to tap the headset for 2~3 sec and they were activated..can anyone recommend me some? I've already spent 90 on 2 inairs that don't wake up from standby....but I really want the in airs to be activated with the touch...

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Will it be on sale with Digitec?

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