In view of the 3G switch-off (Sunrise 10.6.25, Swisscom end of 25), not only 4G (=data), but also VoLTE (telephoning via LTE) should be selectable for mobile phones in the filter for mobile standard. You cannot make calls with 4G without VoLTE, and some mobiles can only transmit data via 4G!
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I have an order for Fr 52.70 and I am being charged Fr 4.90 postage why ? The order is more than Fr 50.
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Deliveries are postponed for no reason and without warning Planzer is unreliable
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Is there anywhere you can specify that you do NOT want Planzer as a supplier? Announced for Saturday - today is Monday afternoon and now comes the message: Sorry your delivery is late. And when will it arrive? The frog in the pond doesn't know that any more than I do. I want Planzer excluded as a supplier.
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You ask a question to customer service and after a relatively short time you get a very polite answer from a customer advisor. If you want to reply to the answer by e-mail, perhaps to find out more details, you get a generated reply asking you to use the Digitec assistant and the whole procedure starts all over again.Sorry, but what kind of stupid system is this if you can't reply directly to the customer advisor by e-mail.I've never experienced anything like it anywhere else.
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