Mary Donald

You ask a question to customer service and after a relatively short time you get a very polite answer from a customer advisor. If you want to reply to the answer by e-mail, perhaps to find out more details, you get a generated reply asking you to use the Digitec assistant and the whole procedure starts all over again.Sorry, but what kind of stupid system is this if you can't reply directly to the customer advisor by e-mail.I've never experienced anything like it anywhere else.

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Hello Digitec Why is your JBL headphone offer so modest?

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Hi, I bought a Dell P2725H monitor (1920 x 1080 pix, 27 inch, 81.7 ppi) which I connect to my MacBook Air (Sequoia 15.6, Retina Display 2526 x 1664) via HDMI cable. Unfortunately on the external monitor the characters are blurred. I have already called the apple HelpCenter, which was unable to help me. Somewhere I read with could be due to the ppi difference between Mac and monitor. Could anyone help me? Thanks!

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Am I doing something wrong or has the home page been given a new layout, with the partner sites Galaxus and Digitec not showing any deals of the day?

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Hello to all the digiteers and to the Digitec team 👋 I wanted to suggest a small improvement for the forum and the level system: Would it be possible to add a clear list of levels (1, 2, 3, etc.) with, next to each level, an indication of what it has actually unlocked - in particular whether it entitles you to a discount coupon or not? This would give members a better understanding of the progression and benefits linked to their activity on the forum. At the moment, it's a bit vague, and it's not always clear whether a level has given entitlement to a voucher or just a badge... Also, the voucher is sometimes notified by a separate email and ends up in the spam folder... If you're interested, please join me in notifying the Digitec team... Thanks in advance for your feedback, and well done for the community you've built!

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