Luxenter

There is already a lot to read about Planzer in the forum. But I can't help but express my anger about the delivery (service). Planzer is the absolute worst there is. Although I still understand that something can be delivered a day later. It can happen. With Planzer, however, nobody really knows when something will be delivered. Message (Monday) parcel collected. Message (Tuesday / 11.05 pm) - delivery not possible Wednesday enquiry to customer service as to why no delivery. The parcel was forgotten to be loaded. HaHa. Question (Wednesday) when will I receive the parcel? Answer, probably not today, maybe tomorrow or the day after tomorrow. My comment, I will be absent from Friday. Answer, yes in that case delivery on Monday. Sorry, that's just sh.... If I don't receive the parcel today, I will refuse to accept it and Digitec can then negotiate with Planzer itself. As a customer, I feel absolutely ripped off.

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The colour was wrong

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So far, no order from Digitec has ever arrived in my milk crate the next day as promised. I don't know what this has to do with, except that it probably has to do with my location (Chur). Does anyone have the same problem? I would also like to know if the alternative pickmeup service fulfils this promise(?). Thank you

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After the experience I have now had with ordering without haste, I will never use this again. Stock items are not dispatched, so you can easily wait a month for products that have been ordered from the supplier. When these arrive, despatch then starts within weeks. Well done, very poor service to this otherwise useful selection option.

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Today I received 3 pieces of Nvme memory for servers from Digitec, which were only sent in a C5 envelope (paper, unpadded). Has anyone else had the experience that Digitec does not pack SSD, Ram, Nvme and other expensive goods correctly? I have never experienced this with Brack and Amazon. Even from China, the chips are always correctly padded.

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